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“Emapta has been attentive to our requests, addressing any concerns my team has.”

Cyril Moukarzel, Health Company

Outsourcing Services for Your Business,
Your Way

With Emapta offshore staffing, you’re sure to get greater cost and time efficiencies for your business. We deliver exactly the services you require exactly as you need them when you need them.

HomeKey Services

“What do you need?”

That’s the first question we start with. And it’s why over 680+ different companies from all corners of the world have chosen to partner with Emapta to help them achieve their goals. Most have their own offshore dedicated teams with us. Others use us for project work and overflow needs. Many more make use of our managed office and outsourcing services or our recruitment and human resources services. We even help those who wish to incorporate their business within the Philippines, Malaysia, Sri Lanka, Macedonia, and Colombia. Whatever the reason, we’re always happy to tailor a solution specifically around your needs rather than force an existing product on you. That’s the Emapta difference.

Dedicated Teams with Managed Support

(An International Extension of Your Company)

Your Team. Your Way.

We offer complete end-to-end solutions to create a new offshore team for your business in the Philippines, Malaysia, Sri Lanka, Macedonia, and Malaysia. Drawing upon the expertise of our team of specialist recruiters, we’ll help you find, hire and retain the best people to help your business succeed. Your new team of full-time staff will be selected from the top 5% of talent internationally, each recruited to your specific requirements and to reflect your business identity, values and culture.

Talent employed by us but working exclusively for you

We take care of HR, payroll, IT and operations

Private offices tailored to your needs and identity

Multiple redundant Internet connections & power backup

Full control & visibility via our proprietary Empower™ employee management platform

250+ strong specialist support team - 24/7 offices, coverage and security

A dedicated Relationship Manager as your eyes & ears on the ground, one point of contact for your operations

Customized training and engagement developed around your business, your culture, and your goals

You can choose to house Your Team in dedicated private offices within any of our network of 18 offices across the Philippines, Malaysia, Sri Lanka, Macedonia, and Colombia, or save even more money by having staff set up to work from home (Emapta Anywhere™). You can even choose a combination of both options. It’s Your Way, after all.

Create Your Office

Complete Outsourcing

(or, as some know it, Business Process Outsourcing - BPO)

When you need to staff up quickly with a team of experts, we’d be happy to help via our complete business outsourcing services. You may be taking on a big, short-term project. Or perhaps you’re restructuring your business and wish to outsource an entire department or business function. Or, maybe, you want to make better use of your current staff by reassigning them to other areas of your business and outsourcing the everyday process work.

This is how our own CEO, Tim Vorbach, initially started his own offshoring journey. From his personal experience, he was determined to make Emapta’s offering far more flexible and rewarding than the stock-standard BPO providers. So whether you’re looking to outsource simple transactions or complex processes, a partnership with Emapta always begins with listening to your needs, then customizing our solutions around Your Way of working.

No cookie-cutter solutions. Ever. Your tailor-made outsourcing package comes complete with everything you need to succeed and more.

Fast start with expertise on demand

Increase efficiency, lower your costs

Improve turn-around times with 24/7 capabilities

Process creation, workflow documentation and execution

Multilingual call center specialists

Data-entry processing experts and other roles

Strict data security guidelines GDPR, PCI DSS & DPA

Project-based or long-term engagements

Start enjoying the enhanced efficiencies and the incredible cost savings that outsourcing brings today. Just decide which tasks and/or business operations to delegate to your international team and free up the rest of your business to get on with the things that really matter.

See all benefits here

Turnkey Offices

(A PLUG AND PLAY HOME FOR YOUR TEAM FROM 1 TO 100)

With 18 offices based within central business districts located in the Philippines, Malaysia, Sri Lanka, Macedonia, and Colombia, Emapta is literally well placed to cater to companies of all sizes wishing to accommodate their staff on a long or even short-term basis. Plus, all our offices are PEZA* or BOI* registered sites.

Our serviced offices offer a premium turnkey solution for companies wanting best-in-class workplaces, facilities and support for their offshore team. Forget about all the other ‘battery hen’ environments you may have seen. Our designer workspaces are as comfortable as they are high-tech. Preconfigured with the latest information and communications infrastructure, we can enable complete integration of your onshore and remote teams with 24/7 IT support onsite.

Every company that decided to move their existing teams to our premium work environments has experienced improved staff performance, morale, and retention and, ultimately, increased returns on their investment.

Other services available ‘à la carte’ include:

EmpowerTeams™ proprietary team management platform

Flexible easy-in-easy-out terms

Attendance reporting, payroll, and HR services

Customized office configuration and branding

Dedicated Internet connections available

Full visibility with 24/7 CCTV

Biometrics and proximity card access control

Ready-to-operate call center and BPO spaces

Design your own Workspace is an option provided to long-term clients that enable their space to mirror their company’s brand, helping their staff fully embrace their company’s culture, personality, and vision. We’re always happy to make our workspaces work for our clients.

*Businesses with PEZA (Philippine Economic Zone Authority) certificates are entitled to fiscal and non-fiscal incentives. The Board of Investments (BOI) is an investment promotion agency that grants tax incentive packages to local and foreign businesses operating in the Philippines.

Emapta Anywhere™

(SECURE WORK-FROM-HOME SOLUTIONS)

Emapta Anywhere™ is our new future-proof work paradigm that gives you access to the best talent from every corner of the country. Your team will all be using a digitally secure remote setup to work from their home from any of our 18 offices or from absolutely anywhere. All are protected by enterprise-grade data security and data loss prevention protocols. Allowing you to seamlessly and more efficiently build and manage a diverse workforce of the very best dedicated employees and freelancers

Our highly customizable solutions include an array of technologies for you to use according to your business needs and give you full flexibility to operate Your Team, Your Way.

Turnkey Home Office Installation

Virtual Recruitment & Employment Process

Dedicated Support Teams

Enterprise-grade IT Security Protocols

Talent Management & Engagement

Productivity Monitoring

Workspaces for Co-working & Training

Business Continuity Solutions

Hire the Top 5% of Talent-Sourced & Vetted by Expert Recruiters

Emapta can help you find the right people through recruitment solutions aligned with your hiring requirements, timelines, and budget.

As your headcount requirement grows, our recruiters keep your costs low while driving up the quality of your hires.

Emapta provides recruitment services that can be customized to meet your business needs with the following benefits:

Global talent reach that expands beyond Asia

Technical hiring expertise in 10+ industries and sectors

Single point-of-contact dedicated to your account

Up to 50% recruitment cost savings

Industry-leading recruitment technology

Secure candidate database and processing

Lowest-in-the-industry attrition rate of 5.4%

Our Services to Connect You with Top Talent

recruitment process outsourcing

Recruitment Process Outsourcing

Our recruiters will help you meet your high-volume, project-based, or long-term hiring targets.

How it works >

executive search

Executive Search

Hire C-suite leaders or senior managers through our extensive network and hiring process

How it works >

Business Incorporation Services

(YOUR OWN PHILIPPINE ENTITY)

Incorporating in a country outside of where your business operates can be tricky. But with our help, you’ll get it right the first time. As a trusted international business partner, Emapta has helped many companies grow to the point where they decided to incorporate and manage their own entity within our offshoring countries. We’d be happy to help you do the same and navigate your way through all the complex processes and the many government agencies involved, including the seemingly unending requirements and procedures that come with them. We can secure all the necessary licenses and certificates you’ll need with a minimum of fuss and bother.

Our Business Registration Services include:

Identifying appropriate company type and initial capital requirements

Creating incorporation documents and all necessary paperwork

Formal business registration and securing permits with government agencies, such as the Securities and Exchange Commission (SEC), the Social Security System, and the Bureau of Internal Revenue

Determining incentive qualification in lieu of the standards of the Philippine Economic Zone Authority (PEZA), Board of Investments (BOI) and others

Opening local bank accounts

Full service, starting from USD 3,499

Even after incorporation, we continue to provide many clients with extra facilities and support services they need, including very comfortable, long-term homes inside our network of 18 offices throughout the Philippines, Malaysia, Sri Lanka, Macedonia, and Colombia.

Move Your Team to Emapta

(A better home base awaits)

Over the last few years, many companies who have already discovered the benefits of outsourcing later decided to move their whole team from their existing service provider over to Emapta.

The reasons for this are as varied as their companies. Some want to upgrade their team’s workspaces, facilities and services. Others are experiencing a lack of transparency or want more control. Many more are suffering from low staff morale, resulting in staff retention problems.

Whatever your reason may be, we’ll help you transition Your Team into our premium work environments quickly and smoothly. We’re here to help improve their performance and, ultimately, increase the returns on your offshore investment.

Joel Montgomery of One Affiniti

"We went through an extensive selection process to land on Emapta as our offshoring partner. Throughout the process - they impressed us with their responsive, professionalism, world-class infrastructure and pricing transparency. Four years-on, the positive experience continues."

Joel Montgomery,
One Affiniti

Our Simple 5-Step Transition Plan

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If you’re thinking of moving, we have an unblemished record of success when re-housing offshore teams on short notice while retaining 100% of the talent. And we’re sure Your Team will enjoy the step-up to Emapta’s world-class workspaces and facilities.

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1

Assessment

Compare your existing facilities and services to that of Emapta, paying close attention to the IT infrastructure and support, location, quality of workspaces and overall environment. Plus, of course, the financial and commercial considerations.

2

Preparation

A partnership with Emapta is always personalized and tailored to your needs. As such, we work with you to fully understand your specific operating requirements, service priorities, sensitivities and longer-term aspirations.

3

Contract

We design an offering around your specific needs, cost it all up, and present you with the entire offering. Once agreed upon, we sort out all the paperwork and logistics for you.

4

Making it happen

A dedicated Customer Experience Manager is assigned to you as your central contact person to facilitate all aspects of the move. This ensures a seamless transition for all stakeholders, including your existing offshore team.

5

Welcome aboard

Our Specialist Onboarding Team will reach out to all your existing staff and explain the whole move, covering all their relevant employment paperwork and questions before properly welcoming them and helping them settle in.

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We Cover All Industries and Sectors

We’re very proud to provide all manner of benefits to businesses in all corners of the world. Our services, experience and expertise span just about every industry and sector imaginable. Check out the table below to get a feel for just how diverse our client list has become over the last fifteen years.

At Emapta, we proudly partner with all manner of terrific businesses to help them achieve their goals.

Start transforming your business

How can we help your business?

With our immense experience and endless options, we’re sure we can help you make the most of the opportunities that outsourcing in the Philippines, Malaysia, Sri Lanka, Macedonia, and Colombia can bring. So please get in touch with us today and we can take you through a few options and show you some case histories relating to businesses just like yours.

We’d love to speak with you about how Emapta can support your business.