Outsourcing Information Technology to the Philippines

No longer a strategy for early-adopters or risk-takers, many IT professional services firms are looking offshore for talent to address the above pain-points. By partnering with a Business Process Outsourcing (BPO) company or a fully managed offshore staffing provider such as Emapta, your organisation can access a range of talent and build your own IT outsourcing team. With over 10 years of experience, we have formulated and customised solutions to address the most common IT outsourcing challenges.

Typically, accountants in the Philippines are proficient and have intermediate experience in using the leading accounting software or cloud-based tools such as:

With over 150,000 IT graduates each year and the continued expansion of IT services in the Philippines, we can build a team to reduce your operating expenses while also reducing your reliance on key team members onshore.

In close collaboration with our clients, we build experienced, vendor–certified (if required), thoroughly skill-tested teams who work directly alongside your onshore talent.

Melbourne-based Acurus Networks leverage our offshore staffing platform to access Philippine talent to support their client-base with a 24/7 Network Operations Centre (NOC) and Help Desk to support their client-base in Australasia.

Driven by escalating costs onshore and serving nationally recognised brands and government departments, Acurus – with the help of Emapta’s outsourced IT support systems – were able to not only provide quality Level 1 and Level 2 Support Services but also rolled out a 24/7 Network Operations Centre (NOC) and later implementation a multi-site business continuity strategy, mitigating risk by spreading their team operating over two of our facilities in Manila.

“Offshoring initially came about due to our ISP-as-a-Service (ISPaaS) offering and our basic need to get customers connected, take care of payments, and have a solid brand. We are proud of the fact that they are doing not just troubleshooting but also customer service and expanding into new areas. Overall, we are extremely happy with this engagement – the quality of talent, enhanced customer experience, and the support we get from Emapta.” – Jason Matser, Managing Director at Acurus.