Information Technology
Outsourcing Information Technology to the Philippines
Managed Service Providers and professional outsourcing IT services organisations across the globe are leveraging offshore and outsourced talent in the Philippines to address a wide range of constraints and to create or maintain a competitive advantage.
Constraints including an inability to attract or retain A-Grade talent, combined with revenue and profitability being continually challenged through the commoditisation of services (e.g. Office365) that were previously executed by technicians but are now managed by the end-user, have business owners reviewing their human resourcing strategy.
“Is there a way we can hire and retain A-Grade talent, increase our service level and customer satisfaction while remaining commercially viable?”
Why outsource IT services now?
Building a team that is 100% onshore—the answer is often—no. However, expanding your talent search globally and building a blended onshore/offshore IT services team make this very achievable. And you may be surprised, what is possible to offshore—and the pedigree of the talent you can access- it is no longer just the execution of low to entry–level tasks.
Emapta has expertise in IT offshoring to execute proven, turn-key strategies to help you re-engineer your IT staffing requirements:
1. Do you have an inability to attract and retain A-Grade talent?
2. Need to build a 24/7/365 operation to compete with more established operators?
3. Unable to find the talent in your immediate vicinity with a compensation package that suits your budget?
4. Are your top technicians tired of performing lower-value but vital tasks, and it’s directly impacting their performance and your bottom line?
5. Unable to find the talent in your immediate vicinity and with a commercially viable compensation package?
6. Or… perhaps you are just no longer surprised when talent out of University want to start on $60k (with no experience) and then request a pay-rise and a car park after six months?