Our expert team of recruitment specialists can source top hospitality and tourism management professionals to help you reach your goals. Successful candidates will go through our meticulous human resource process. We’ll handle everything on your behalf – from their legal employment requirements to employee benefits. With our career development programs, your new employees can even gain additional training and certification to ensure they’re up to date with the latest industry standards.
Safe and secure
At Emapta, you can rest assured that your client data (such as personally identifiable information or PII), property details, and other confidential information will remain safe and secure, thanks to our comprehensive IT security protocols integrated into your offshore team’s workstation. You’ll also have access to our IT help desk support 24/7 via ticketing system, email, or phone should you require assistance in-person and/or remotely.
Exclusively for you
Our easy-in, easy-out outsourcing terms let you evaluate and further customize your offshore setup according to your specific needs. We’ll assign a dedicated offshore hospitality team to work exclusively for you from one of our fully equipped state-of-the-art offices, complete with high-speed internet, video conferencing rooms, security access, and recreational amenities.
On top of that, you’ll have full control over the management of your offshore team’s performance through Empower – our proprietary talent management system that is fully customizable to reflect your company’s brand and culture.
Teams and roles for tourism outsourcing
At Emapta, we give you the freedom to customize your team while providing assistance whenever you need to scale. You can choose to start with 1 or 2 staff members or quickly build an entire team of 20-50 professionals who can fill the following roles:
- Travel Agent
- Travel Coordinator
- Hotel Manager
- Housekeeping Associate
- Hospitality Specialist
- Health and Wellness Specialist
- Translator
- Spa Manager
- Food and Beverage Manager
- Restaurant Shift Supervisor
- Catering Manager
- Lodging Manager
- Event Coordinator/Planner
- Recreational Activities and Leisure Coordinator
- PR Manager
- Guest Relations Manager
- Guest Services Supervisor
- Maintenance Supervisor
- Reservations Agent
- Online Receptionist/Concierge
- Back-office Assistant
- Sales and Marketing Manager
- Customer Service Representative
- IT Manager
- Finance Manager
- Project Manager
Looking for hospitality and tourism roles that are not mentioned above? Get in touch with us to know how we can help you source the talent you’re looking for!
Get in Touch
At Emapta, we support companies of all sizes from all corners of the world who call on our experience and expertise to help them achieve their goals.
Honesty, loyalty, and great teamwork are paramount to their success – as it is to ours. This is the very reason why close to 720 different companies have chosen to trust us with their outsourcing requirements.
