Real Estate Outsourcing

Real Estate Outsourcing

Build a real estate outsourcing team with a trusted BPO provider

Real estate firms aiming to increase profitability and capacity by freeing themselves from low-margin, routine tasks have leveraged corporate real estate outsourcing to overcome revenue and resource challenges. Through outsourcing, they could access innovative real estate technology and exceptional, specialized talent that could make their operations more efficient and productive. In addition, outsourcing allows them to significantly save up to 72% on overhead costs.

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Outsourcing real estate services effectively enables you to assign your in-house tasks and processes (regardless if it’s high-volume or complex work, such as outsourcing of real estate photo enhancement services) to a high-performing team of dedicated, qualified offshore professionals to solve the following pain points:

  1. Are you looking for a way to streamline all your operations across your firm for consistent service delivery in all your departments?
  2. Do you lack sufficient resources to overlook your end-to-end property management, so you end up with outdated listings and a lot of data backlog?
  3. Is it your goal to get back on top of your sales cycle so you can prevent the pileup of unattended customer queries—and potential loss of revenue?
  4. Are you seeking to access the latest real estate technologies while balancing costs with hiring new talent?
  5. Is your local team all over the place—handling low-value, high-volume tasks that add to their stress and excessive workload—thus costing crucial focus and time that should be spent on their core tasks?

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Why outsource real estate services now?

Previously available only to larger organizations, outsourcing real estate services has now become the key competitive advantage for small- to midsize real estate firms.

About 41% of Corporate Real Estate (CRE) leaders worldwide prefer to outsource real estate accounting services or outsource real estate cold calls because these have become much more affordable. This is because real estate–related technologies are now more accessible to countries with low-cost labor, but equal—and in some cases, better—quality of talent.

Regardless of your company size, you will surely benefit from having a team of high-performance real estate professionals who can effectively run your day-to-day operations. Aside from being an effective streamlining strategy, turning to real estate outsourcing companies can be your cost-efficient growth model–it can potentially give you significant cost savings, thanks to low cost of living and government policies in certain countries that offer generous benefits and support to their thriving BPO industry.

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Key benefits of outsourcing your real estate team with Emapta

Our specialized recruiters have the expertise to source the exceptional consultants and professionals that you require. Our Human Resources department then processes successful candidates for their legal employment requirements and benefits on your behalf. Through our career development programs, training, and certification courses, we ensure they’re up to date with the latest industry standards.

Safe and secure

Your confidential data is secured through our comprehensive data security protocols integrated into your offshore team’s workstation. In addition, we provide 24/7 IT help desk support via ticketing system, email, or phone to assist your staff in-person and/or remotely.

Exclusively for you

Our easy-in, easy-out outsourcing terms enable you to evaluate and further customize your offshore setup to suit your specific needs. Your full-time offshore real estate outsourcing services team will work exclusively for you from one of our state-of-the-art offices fully equipped with high-speed internet, security access, video conferencing rooms, and recreational amenities. We give you full control in managing your offshore team’s performance using Empower, our proprietary talent management system, and a fully managed office customized to reflect your organization’s unique brand and culture.

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Different teams and roles in real estate outsourcing

Our staffing solutions let you customize your team in two ways: You can build your team structure however you’d like, and you can grow to suit your own pace. Emapta is ready to help you start quickly with 1-2 staff or build a team of 20-50 professionals who can fill the following roles:

• Real Estate Virtual Assistant
• Marketing Specialist
• Customer Relationship Management (CRM) Specialist
• Researcher
• Data Entry Specialist
• Database Manager
• Sales Associate
• Listing Coordinator
• Transaction Coordinator
• Administration Coordinator
• Property Consultant
• Leasing Consultant
• Project Manager
• Billing and Collections Specialist
• Property Finance and Accounting Specialist
• Customer Service Representative
• Telemarketing Officer
• Leasing Consultant
• Property Manager
• Asset Manager
• Residential Auction Staff
• Mortgage Processing Professional
• Lending Operations Analyst
• Events Coordinator
• Graphic Designer (with 3D experience)
• Architect

If you prefer real estate roles that are not listed here, get in touch with us to see how we can help you source highly qualified talents!

You’ll get full support for your offshore real estate team—including hardware and software—when you partner with Emapta. Access a rich pool of talent with varying levels of expertise and proficiency on top industry tools—from basic communication tools to lead generation and project management software, including:

• Salesforce
• OnSite Property Manager
• Moxtra
• The Wise Agent
• PlanPlus CRM
• TotalBrokerage
• Follow Up Boss
• Zurple
• RealtyBackOffice

At Emapta, we proudly partner with companies of all sizes – from all corners of the world – who call on our experience and expertise to help them achieve their goals.


Honesty, loyalty, and great teamwork are paramount to their success. As it is to ours. Which is probably why close to 350+ different companies have chosen to trust us with their outsourcing requirements.