Real Estate

Build a real estate outsourcing team with a trusted BPO provider

Real estate firms that aim to turn up profitability and capacity by freeing themselves from low-margin, routine tasks have leveraged corporate real estate outsourcing to overcome revenue and resource challenges. Through outsourcing, they could access real estate technology and talent that could make their operations more efficient and productive. In addition, outsourcing allows them to significantly save up to 72% on overhead costs.

Real estate outsourcing gives you the ability to assign your in-house tasks and processes (whether it’s high-volume or complex work) such as outsourcing of real estate photo enhancement services to a high-performing team of dedicated, qualified offshore professionals to solve the following pain points:

1. Looking for a way to streamline all your operations across your firm for consistent service delivery in all your departments?

2. Don’t have enough resources to overlook your end-to-end property management, so you end up with outdated listings and a lot of data backlog?

3. Want to get back on top of your sales cycle so you can prevent the pileup of unattended customer queries—and potential loss of revenue?

4. Seeking to access the latest real estate technologies while balancing costs with hiring new talent?

5. Is your local team all over the place—handling low-value, high-volume tasks that add to their stress and excessive workload—costing them focus and time for their core tasks?


Why outsource real estate services now?

Previously available only to larger organisations, outsourcing real estate services has now become the key competitive advantage of small to midsize real estate firms.

About 41% of Corporate Real Estate (CRE) leaders worldwide prefer to outsource real estate accounting or outsource real estate cold calls because it has become much more affordable. This is because real estate–related technologies are now more accessible to countries such as the Philippines with low-cost of labor but with equally—and in some cases, better—the quality of talent.

Regardless of your company size, you will surely benefit from having a team of high-performance real estate professionals who can effectively run your day-to-day operations. Aside from being an effective streamlining strategy, outsourcing to the Philippines can be your cost-efficient growth model– it can potentially give you up to 72% in cost savings, thanks to the low cost of living in the country and government policies that offer generous benefits and support to its thriving BPO industry.

READ: Mortgage Process Outsourcing

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Key benefits in outsourcing your real estate team with Emapta

Our specialised recruiters have the expertise to source top real estate agents and professionals that you require. Successful candidates are then processed by our HR for their legal employment requirements and benefits on your behalf, and through our career development programs, training, and certification courses, we ensure they’re up to date with the latest industry standards.

Your confidential client data (such as Personally Identifiable Information or PII) and property information are secured through our comprehensive data security protocols integrated into your offshore team’s workstation. We also provide 24/7 IT help desk support via ticketing system, email, or phone to assist your staff in-person and/or remotely.

Our easy-in, easy-out outsourcing terms enable you to evaluate and further customise your offshore setup to suit your needs. Your full-time offshore insurance team will work exclusively for you from one of our state-of-the-art offices fully equipped with high-speed internet, security access, video conferencing rooms, and recreational amenities. We give you full control in managing your offshore team’s performance with Empower, our proprietary talent management system, and a fully managed office customised to reflect your organisation’s brand and culture.

Pro Tip:

See how much you can save with Real Estate Outsourcing

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Different teams and roles in real estate outsourcing

Our staffing solutions let you customise your team in two ways: build your team structure however you’d like it to be and grow at your own pace. We’re ready to help you start quickly with 1-2 staff or build a team of 20-50 professionals who can fill the following roles:

• Real Estate Virtual Assistant
• Marketing Specialist
• Customer Relationship Management (CRM) Specialist
• Researcher
• Data Entry Specialist
• Database Manager
• Sales Associate
• Listing Coordinator
• Transaction Coordinator
• Administration Coordinator
• Property Consultant
• Leasing Consultant
• Project Manager
• Billing and Collections Specialist
• Property Finance and Accounting Specialist
• Customer Service Representative
• Telemarketing Officer
• Leasing Consultant
• Property Manager
• Asset Manager
• Residential Auction Staff
• Mortgage Processing Professional
• Lending Operations Analyst
• Events Coordinator
• Graphic Designer (with 3D experience)
• Architect


If you prefer real estate roles that are not listed here, get in touch with us to see how we can help you source highly qualified talents!

Full support for your offshore real estate team—including hardware and software – is available when you partner with Emapta. Access a rich pool of talent with varying levels of expertise and proficiency on top industry tools—from basic communication tools to lead generation and project management software, including:

• Salesforce
• OnSite Property Manager
• Moxtra
• The Wise Agent
• PlanPlus CRM
• TotalBrokerage
• Follow Up Boss
• Zurple
• RealtyBackOffice

At Emapta, we proudly partner with companies of all sizes – from all corners of the world – who call on our experience and expertise to help them achieve their goals.


Honesty, loyalty, and great teamwork are paramount to their success. As it is to ours. Which is probably why close to 350+ different companies have chosen to trust us with their outsourcing requirements.