Logistics Process Outsourcing

Logistics Process Outsourcing

Outsource your logistics and transport processes to a trusted 4PL/5PL offshore logistics BPO provider

In the complex and labor-intensive field of logistics, logistics business process outsourcing has been the norm for years rather than the exception. In a 2019 Korn Ferry study, 89% of shipping companies reported that partnering with 3PL outsourcing logistics (or, in other cases, 4PL or 5PL) providers contributed to “improving services to the ultimate customers” and provided “new and innovative ways to improve logistics effectiveness.”

Executives are also focused on growing their relationship with third-party providers of logistics process outsourcing services to catch up to the latest trends in logistics, such as real-time operations technology, speed to market, and end-to-end visibility.

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Logistics management outsourcing will help you meet market demands, scale rapidly and cost-effectively, and obtain innovative solutions to address the following pain points:

  1. Unable to find experts in your local talent pool to handle different verticals and locations in your supply chain?
  2. Struggling to build your customer service arm and can’t cover your bases in product development and delivery?
  3. Want to focus on building your client base and improving your supplier/partner relationships with a team that handles your supply chain network?
  4. Need to build more robust IT capabilities to integrate the latest technology into your operations so you can enhance your business efficiencies and digitize your processes?

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Why outsource logistic BPO services now?

Outsourcing your logistics and transport processes to a logistics outsourcing company like Emapta will lead to efficiency and productivity gains. It will allow you to accept more revenue-generating bookings, provide excellent customer support, and streamline operations.

A logistics business outsourcing company can handle many of your operational processes, including cargo and freight booking, freight routing, customer support, waybill processing, dispatch, and back-office administration. This will significantly increase your transport and logistics capacity.

Logistics process outsourcing will leave your key personnel free to focus on higher-order and high-value tasks. This can accelerate your growth as your employees can spend their time ideating new services, testing product features, and building and strengthening client relationships.

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Key benefits of working with our offshore logistics outsourcing company

Emapta has ample logistics outsourcing experience and expertise. We have worked with multiple logistics startups and well-established firms, providing a single point of contact for liaising with stakeholders, implementing data management, ownership, and visibility, optimizing material flows, and providing global sourcing strategies.

Hassle-free recruitment

Our logistics outsourcing company has recruitment specialists with the expertise and network to source top logistics and transport professionals. Our HR will process successful candidates, comply with all legal employment requirements, and disburse salaries and benefits on your behalf. We will also provide your team with learning and development programs to ensure your staff’s knowledge and skills will always be up to date.

Easy Integration

With Emapta logistics process outsourcing, your offshore team can be easily integrated into your organization. Our well-established systems and processes, as well as our thoughtfully chosen outsourcing locations, will let you readily overcome cultural barriers.

Key Locations

When you outsource logistic BPO services with Emapta, you have a variety of location options. Emapta has multiple outsourcing destinations, including the Philippines, Singapore, Sri Lanka, Malaysia, Vietnam, Colombia, and Macedonia. Our locations have a highly diverse, western-influenced culture, ensuring your team can quickly adapt to your culture and adopt your company values.

Secure data and reliable operations

Emapta equips workstations with comprehensive and enterprise-grade security protocols to ensure client data and product information are secure and can remain confidential. We also have a responsive IT helpdesk that provides 24/7 IT support remotely or in person.

Customized logistics management outsourcing solutions

Our easy-in, easy-out logistics process outsourcing services can be customized to fit your requirements. Let your team work from home, or set your staff up in one of our state-of-the-art offices, equipped with high-speed internet, recreational facilities, and video conferencing amenities. Gain full transparency and control over your Emapta-managed team through Empower, our proprietary talent management system.

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Different teams and roles in logistics business process outsourcing

Enhance efficiency, increase productivity, and grow your business with a little help from our offshore logistics BPO company. Save up to 72% on operating costs when you outsource your logistics processes with us.

Your setup can rapidly change depending on the scale of your operations, and this is where our flexibility comes in handy to support your quick team customization or ramp-up. We can help start your offshoring operations with a staff of 1-2 or a large team of 20-50 to fill the roles listed below.

• Logistics Officer
• Supply Chain Project Manager
• Logistics Project Manager
• Supply Supervisor
• Supply Management Specialist
• Purchasing Manager
• Supply Chain Program Manager
• Transportation Manager
• Logistics Head
• Supply Manager
• Shipping Supervisor
• Logistics Director
• Transport Operation Manager
• Inventory Manager
• Global Logistics Manager
• Logistics Executive
• Logistics Team Leader
• Logistics Program Manager
• Logistics Management Specialist

• Supply Chain Director
• Logistics Analyst
• Logistics Coordinator
• Scheduling Manager
• Supply Chain Logistics Manager
• Warehouse Assistant
• Supply Chain Specialist
• Supply Planning Manager
• Supply Chain Development Manager
• Supply Technician
• Transport Supervisor
• Warehouse Supervisor
• Supply Planner
• Senior Buyer
• Global Supply Manager
• Supply Specialist
• Demand Planner
• Business Logistics Analyst
• Materials And Logistics Manager

At Emapta, we proudly partner with companies of all sizes – from all corners of the world – who call on our experience and expertise to help them achieve their goals.


Honesty, loyalty, and great teamwork are paramount to their success. As it is to ours. Which is probably why close to 350+ different companies have chosen to trust us with their outsourcing requirements.