Healthcare & Pharmaceutical
Adapt to pharmaceutical outsourcing trends and outsource healthcare solutions to a trusted BPO provider
To break even in 2022, medical providers should slash costs by 24%. If you’re a small or medium-sized healthcare provider, you might not have access to the resources that larger organisations have in order to cut costs, save time, and focus on what clinics and hospitals should do best: providing quality healthcare or pharmaceutical services to your patients.
But businesses like yours—in fact, 9 out of 10 hospitals according to the Black Book survey—have found a cost-saving lifeline to deliver high-value and generate sustainable revenues: the billion-dollar healthcare outsourcing industry.
The survey also reported that outsourcing technology, financial services, and facilities management services can be potentially helpful for firms to achieve this target. It can also address the following issues in healthcare and pharmaceutical landscape:
1. As care-at-a-distance or telemedicine services become a popular option for busy patients, do you have the back-office capacity to efficiently process the influx of patient consultations and maintain service excellence?
2. How can you scale your back-office functions to support your frontline workers without the costs climbing up?
3. As healthcare delivery and management become virtualised, have you built strong IT capabilities to protect confidential data such as electronic medical records (EMR) and electronic health records (EHR)?
Why outsource healthcare and pharmaceutical services now?
Business process outsourcing in healthcare involves offloading both clinical and non-core functions such as pharmaceutical services, provider services, payer services, and healthcare IT functions to highly experienced outsourcing professionals.
Whether you’re a large company or you’re a startup who’s looking to expand your healthcare and start outsourcing in the pharmaceutical industry, offshoring to the Philippines can be your cost-reduction strategy. It can potentially give you up to 72% in cost savings, thanks to the low cost of living in the country and government policies that offer generous benefits and support to the thriving BPO industry especially healthcare call center outsourcing companies.