The Emapta approach is different from traditional outsourcing models. Emapta was founded on the premise that the talent we provide for our clients should, first and foremost, feel like a seamless extension of their current operations.
Why is Emapta Different?
Empata is an outsourcing provider with a unique model – we build high-performing global teams through our dedicated staffing model, connecting your business with the global workforce of the future. We are your strategic partner – offering full transparency, ethical business practices, and significant cost savings without compromising quality.
As a Certified B Corporation®, we’re committed to using business as a force for good. That means enabling our employees to live a better life, empowering our clients to reach their full potential, and creating lasting impact in the communities where we operate. Emapta is outsourcing with integrity. We’re proud to provide fair and ethical employment opportunities for high-performing individuals globally, ensuring full compensation and compliance with all labor laws.
A Partner You Can Trust
years in
business
clients in over
30 countries
offices in
11 countries
team
members
Our Commitment to Your Data Security
We uphold the highest levels of compliance in data security, ensuring your peace of mind and robust protection.
What You Get By Choosing Emapta
For 15 years, Tim Vorbach has empowered global business leaders to achieve their goals through workforce transformation. Under his leadership, Emapta has grown to support 1,000+ businesses across APAC, Europe, and North America, delivering scalable workforce solutions through top tier, dedicated offshore and nearshore teams. Tim’s relentless focus on client empowerment, transparency, and strategic talent alignment has made Emapta a trusted partner for companies looking to drive sustainable growth.
Chee Kiong brings more than 20 years of financial leadership across the digital, IT, and telecommunications industries. With deep experience in managerial finance, accounting, financial planning, and M&A, he guides Emapta’s global expansion and long-term growth strategy. Chee Kiong drives financial performance, operational efficiency, and scalable processes across the company’s global outsourcing operations.
Christina leverages decades of leadership in global growth to help our clients scale efficiently through strategic outsourcing. With deep expertise in building high-performing, dedicated teams, she has led transformative initiatives across industries including Retail, Mortgage & Financial Services, Technology, Customer Experience, Healthcare, and Finance & Accounting. Christina’s approach is grounded in a commitment to global strategy, exceptional service, and trusted partnerships, driving measurable outcomes for clients around the world.
Henry leads secure strategic innovations and digital transformation to empower over 1,000+ businesses, delivering customer-centric IT and security solutions that enable clients to scale efficiently and confidently in today’s fast-paced digital landscape.
As Global Managing Director, Roy leads Customer Success and Enablement at Emapta. With more than 20 years of experience driving customer success, strategic onboarding and long-term client retention in the outsourcing industry, he leads a global team dedicated to ensuring seamless transitions, sustained customer satisfaction, and measurable ROI for clients across a range of industries. He champions the delivery of solutions that enable businesses across the globe to scale with customized workforce solutions that drive growth, innovation, and operational efficiency.
Craig spearheads the company’s innovation and transformation agenda, overseeing the development and execution of strategic initiatives across product innovation, business intelligence, real estate strategy, global talent acquisition and the overall client and talent experience. With more than 25 years of experience in leading large scale CX operations, Craig has built, transformed, and scaled technology-enabled global contact center operations across diverse industries including financial services, healthcare, technology, telecommunications, travel, social media, and retail banking.
Maureen leads global legal strategy and compliance across a rapidly growing international footprint. With a focus on aligning legal operations to business objectives, Maureen oversees regulatory compliance, risk management, and cross-border governance. Her leadership ensures Emapta’s legal infrastructure scales effectively with growth, supporting operations in APAC, Europe, and North America with consistency, integrity, and strategic foresight.
Tim Vorbach – Founder & CEO
Chee Kiong Mak – CFO
Christina Snyder – CRO & U.S. President
Henry Vassal Jones – CIO
Roy Figueroa – Global Managing Director, Operations
Craig Buckley – Senior Vice President, Global Business Strategy
Maureen Ong – General Counsel
Offering Real Value to Businesses
We treat people well. We put employees first. And we build long-lasting partnerships. So that together we can change the industry standard – to be accountable, to have integrity, to improve the overall experience for our employees.
Leading By Example
We are ushering in the new era of outsourcing by reimagining how businesses operate. By putting employees first, Emapta is setting the industry standard of accountability, integrity, and treating people with respect. We ensure sustainable global careers, providing close-to-home work setups and amenities, employee engagement programs, upskilling, and career growth opportunities. This is the new global workforce of the future.
The Emapta RISE Program for People With Disabilities
Emapta’s RISE Program (Raising Individuals through Secure Employment) is a dedicated initiative aimed at providing employment opportunities to persons with disabilities.
Our mission is to employ 1,000+ disadvantaged people and empower them with the necessary tools and training provided completely free of charge. With the Emapta RISE Program, we are committed to helping those with a disability secure an income, a long-term career path, and a stable future that they can be proud of.
Comprehensive Training
Candidates learn from our Sourcing and Recruitment teams to become full-time Talent Sourcing Associates with Emapta — all free of charge.
Employment Offer
Upon completion, we offer participants a full-time role as a CORE Emapta employee with the same competitive benefits as all our employees.
Hands-on Experience
Our field experts offer formal training to equip candidates with the necessary skills, knowledge, and experience for this career path.
Making Employment More Accessible
We believe the best resources are defined by their skills and character, not demographics. That’s why our talent recruitment process prioritizes experience and work ethic, without discriminating based on gender, race, age, or disabilities.
