Inbound and Outbound Sales
Outsource Inbound / Outbound Sales Teams with Emapta
Whether you’re a business-to-business (B2B) or a business-to-customer (B2C) company, you’d surely benefit from a solid team of inbound and outbound sales representatives. If marketing’s purpose is to establish your existence in the market, your sales techniques should convince your customers on why they should choose you over your competitors.
If you’re building a sales team in-house but would like to further expand to support your initiatives, scaling locally can be expensive. Moreover, sales teams have one of the highest turnover rates, so if you have to manage your sales team on top of your core tasks, it can be too much.
But managed service providers and organisations around the globe have overcome these problems by building a sales team in low-cost countries with a highly educated, English-proficient talent pool such as the Philippines.
Emapta can help you build an easy-to-scale, dedicated sales team to support your inbound and outbound sales initiatives, target new markets, exceed your sales quota, and achieve higher ROIs. Your dedicated offshore teams can work either remotely or in one of our 14 offices with 24/7 IT support.
Learn More: Top Talent, Total Care: How We Reach and Retain the Best Inbound and Outbound Sales Talent
The key advantage of building your team upon the Emapta platform is that we can balance your offshore talent’s fast-paced work environment with a high-growth work culture that offers training programs, certification courses, as well as health and wellness activities to retain them successfully and keep them upskilled, productive, and motivated to meet and surpass your sales goals.
Want to learn how to build an outsourced inbound and outbound sales? Speak to our Growth Specialist with broad experience in helping clients build offshore teams across different team setups and locations.
We provide our clients with the latest sales tools and carefully vetted talent so they can seamlessly execute these outbound and inbound sales tasks offshore:
Establish and meet sales targets
Managing leads (qualifying, screening, etc.)
Respond to incoming sales requires
Reach out to potential leads through various channels (email, phone call, social media)
Converting sales and closing deals
Present, promote and sell products/services to prospects and existing clients
Develop and maintain customer relationships
Conduct cost-benefit and needs analysis of existing clients to accommodate new demands
Automation of time-consuming sales activities and processes
We can also administer training and development programs to diversify or deepen the skill sets of your existing offshore team members or source sales experts with the following institutional and vendor-related accreditation:
Certified Professional Sales Person (CPSP)
Certified Inside Sales Professional (CISP)
Certified Sales Executive (CSE)
Certified Sales Leadership Professional (CSLP)
HubSpot Sales Software Certification
Salesforce Administrator Certification
Salesforce Pardot Consultant Certification
Our sales teams are often composed of entry-, mid- or senior-level professionals in the following roles:
Sales Team structure template for small businesses
Business Development Representative
Inbound Sales Associate
Outbound Sales Associate
Customer Relationship Management (CRM) Specialist
Emapta gives you full control over your customising sales team structure and setup. We also specialise in helping you build a large sales team should you have to rapidly scale. You can either start with 1-2 sales staff or build a hybrid sales team with CRM and business development specialists.
If you’re interested in offshoring sales teams but would like to hear it straight from a peer who has done it, contact us and we can get you a referral from one of our existing partners.
Not ready to build a team yet? No worries! We’ve also helped firms who planned to start with hiring 1-2 staff offshore and browse our individual roles.