Business Support/Back Office
Outsourced Administrative Support Team

Outsourced Administrative Support Team

Build outsourced admin support teams with Emapta

No business can survive without an administrative backbone. However, no company can make a profit by focusing solely on these non-client-facing and routine tasks. You can use outsourced administrative services to take care of back office work. Outsourcing administration functions and processes will enable you to focus on engaging your clients and refining your business strategy.

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Build an outsourced admin services team with Emapta. Our office administration outsourcing services will let you easily set up an administrative support team and hire admin assistants and support staff for a cost significantly less than what you’d pay for hiring everyone in-house. Outsourcing administrative services with us will also let you take advantage of the latest admin support technology without investing in and building new infrastructure, further slashing your overhead costs considerably.

An outsourced administrative support team of your own

Outsourcing administrative services can be effortlessly done internationally in countries with highly educated, English-proficient talent pools, such as the Philippines, Singapore, Malaysia, Vietnam, Sri Lanka, Colombia, and Macedonia. We at Emapta have extensive experience and recruitment expertise to help you access premium talent in our locations and collaboratively build your high-performing, easily scalable outsourced office admin team.

At Emapta, we cultivate an engaging work culture with plenty of training programs, certification courses, and health and wellness activities to ensure your outsourced administration services team members are continually upskilled, engaged, and motivated to do their best for your company.

Want to learn how to manage an outsourced administrative support team? Speak to our Growth Specialist, who has extensive experience in office administration outsourcing services across different team setups and locations.

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What our team does

Our clients — primarily busy executives and business leaders — have successfully outsourced administrative work to trustworthy talent offshore, whom we support with modern office infrastructure, enterprise-level security, robust internet speeds, and the latest technology to perform the following tasks:

  • Diary/Calendar Management
  • Appointment Scheduling
  • Administrative or Secretarial Work
  • Email Correspondence
  • Appointment Setting
  • Mailroom Functions
  • Data Entry and Transcription
  • Project Management
  • Procurement
  • Facility/Travel/Accommodation booking

Accreditation We Provide

To ensure that your administrative processes are carried out only by qualified talent, we conduct courses to train your existing outsourced administrative services team members, or we source admin professionals with the following institutional and vendor-related accreditation:

  • Administrative Assistant certification
  • Certified Administrative Professionals (CAP)
  • Certified Associate in Project Management (CAPM)
  • Microsoft Office Specialist Certification (MOS)
  • Professional Administrative Certification of Excellence (PACE)

Outsourced office admin team structure for small businesses

Our outsourced admin support teams are often composed of entry-, mid- or senior-level professionals in the following roles:

  • Admin Assistant
  • Admin Manager
  • Executive Assistant
  • Typist/Word Processor
  • Virtual Assistant
  • Events Coordinator
  • Scheduling Coordinator
  • Communications Specialist
  • Records Manager
  • General Secretary

Our flexible staffing solutions allow you to adjust your team size and structure depending on your business needs. Outsourcing administration tasks can start with hiring one executive assistant to immediately offload your non-core activities as you determine which other admin functions you can outsource. We can quickly source the right talent for your required roles. You may also want to form a full team of executive assistants so you can assign an executive assistant to each one of your business leaders.

If you’re interested in outsourcing administrative services teams but would like to hear it straight from a peer who has done it, contact us, and we can get you a referral from one of our existing partners.

Not ready to build a team yet? No worries! We’ve also helped firms who planned to start with hiring 1-2 staff offshore. You may also browse through our individual roles.

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