Offshore education support, eLearning, and admin tasks to a certified BPO partner 

With the education sector going beyond the four corners of a physical classroom, educational institutions around the globe are trying to keep up with new modes of delivering content to students.   

To harness the power of Information and Communications Technology (ICT) and digitally transform their infrastructure, some organisations have partnered with education outsourcing companies to address key constraints, get access to the latest education technologies and exceptional talent. 

Challenges in attracting and retaining high-quality talent, combined with revenue and profitability being challenged by the rising costs of keeping up the digital transformation of delivering educational materials and content drive institutions and firms with no in-house training specialists to tap into offshoring or outsourcing. 


Can we deliver quality learning content, achieve profitable outcomes, and have the ability to attract and retain A-Grade talent without drastic expenditures?” 


This may not be possible if you build your team purely onshore. But not all is lost: the answer lies in expanding your talent search globally and building a blended onshore / offshore education services team. 

Thanks to the increasing integration of technology into the education sectorand the pedigree of the talent you can access overseasoutsourcing education isn’t all about execution of low to entrylevel tasks but you can now leverage offshore talent to handle end-to-end processes (from enrollment to eLearning outsourcing) and address these education staffing challenges:

  1. Can’t expand your course offerings due to the lack of access to a diverse, grade-A talent pool? 
  2. Need to build a 24/7/365 operation to compete with more established operators?
  3. Experiencing that onshore talent has an unwillingness to work late nights, early mornings or weekends? 
  4. Are your training specialists distracted by performing lower-value but vital tasks, and it’s directly impacting their performance and your bottom line? 
  5. Are you lacking technical expertise in navigating Learning Management Systems (LMS), knowledge databases, and other EdTech tools? 
  6. Do you lack resources such as content writers, web developers, and UI/UX designers to migrate your offline content to your online learning portal?
  7. Is your team getting drowned in administrative tasks that could delay the delivery of your learning content? 


Pro Tip: See how much you can save with Education Outsourcing – try our Pricing Calculator for a free estimate


Why outsource education processes now?

Engaging with offshore staffing or Business Process Outsourcing (BPO) provider such as Emapta is now a highly accessible and rewarding option for small to medium enterprises who are looking to outsourcing services in higher education and leveraging offshore talent to address the above pain-points. Through offshoring and outsourcing, your organisation can access a broad range of talent and build your own dedicated EdTech team. 


Learn More: Maximum Protection, Minimal Risk: Why Our Business Model is the Right Fit for You!


Key benefits in outsourcing your education team

We can help you find highly experienced talent who are proficient in a broad range of eLearning authoring tools (Articulate Storyline, Elucidat, Adobe Captivate), learning management systems (can use existing ones like Compass or develop from scratch), knowledge database software (Atlassian, Zendesk, HelpCrunch), and other platforms 

Offshore talent who have completed EdTech accreditations including International Society for Technology in Education (ISTE) CertificationMicrosoft Certified Educator (MCE) certification, Google Certified Educator/Trainer/Innovator and other vendorspecific certifications can also be hired for a fraction of the cost you’ll have to pay for their onshore counterparts. 


iste certified education offshore team Offshore education Google certified trainer


Our flexible offshoring process puts your requirements at the forefront and ensures you can get experiencedvendorcertified if requiredthoroughly skill-tested teams who can be strategically aligned with your onshore talent. 

For instance, Course Hero—an American education technology companymoved from engaging Filipino educators to work remotely on a freelancing basis to completely building their pioneer team in a fully managed office in one of Emapta’s prime Makati offices.  

Course Hero’s dedicated offshore team consists of 66+ content developers across a range of disciplines, project coordinators, project managers, quality and compliance analysts, community representative, and a country manager who support Course Hero’s 25 million course-specific study resources including practice problems, study guides, videos, and class notes. 


Different teams and roles in education outsourcing

Whether you want to build a large team quickly or start with a small Proof of Concept with just a few roles, our flexible staffing solutions let you decide when to expand once you experience the benefits of partnering with capable and responsive outsourcing provider. 

Aside from allowing you to grow your team at your own pace, you can also customise your team setup to your exact needs. Here are some examples of education-focused teams you can build with us: 

Training and Development Team 
Course Creation and Publishing Team 
Administrative Team


If your initial plan is to hire one or two outsourced education team members, we can source these roles for you:

Online Tutor 

Online Instructor

Training Specialist

Content Developer

eLearning Specialist

IT Support Specialist

Cybersecurity Specialist

Project Manager

Curriculum Developer

Learning Management System Administrator

Enrollment Officer

Business Education Director

Instructional Designer


Academic Adviser

Academic Support Coordinator

Guidance Counselor

Training and Development Manager

At Emapta, we proudly partner with companies of all sizes – from all corners of the world – who call on our experience and expertise to help them achieve their goals. Honesty, loyalty, and great teamwork are paramount to their success. As it is to ours. Which is probably why close to 350+ different companies have chosen to trust us with their outsourcing requirements.

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