Building Relationships With Direct Marketing Inbound Teleservices
Telemarketing is usually associated with sales and marketing efforts, but it can actually do more. Many companies have also used direct marketing inbound teleservices as a strategy to build strong customer relationships, drive up customer…
Building Customer Trust Takes Effort, Keeping It Needs Commitment
Trust is a big word built on the little things – hard to earn, easy to break. And in business, building customer trust can be a deal-breaker. A good reputation may win a company some…
4 Customer Service Skills That Drive up Customer Satisfaction
Customer service skills are key to a better customer experience. Apart from delivering good products or services, overall quality completes the whole experience of the customer – the satisfaction one gets from the moment of…