Philippines
Australia
United States
New Zealand
Canada
United Kingdom
Singapore
Colombia
Sri Lanka
Philippines
Australia
United States
New Zealand
Canada
United Kingdom
Singapore
Colombia
Sri Lanka
"There was access to high-quality staff, university-trained people, and experienced workers. The costs of having a team here is very low compared to travel and other associated costs of having it somewhere else."
Rob Alexander
Sr. Financial Planner
"When I searched through the market, we actually didn't find anybody that was competitive to Emapta in a setup that met that our requirements in having a team which you feel that is your own."
Kent Madsen
CEO, Netop
"I'd highly recommend speaking to Emapta because you can build out however much control you want or if you don't want any control at all. It's up to you and how you want to do it - and that's a huge point of difference for me."
Tom Ceasar
CEO, Positive Group
Information security policies aligned with your business, following the highest global standards.
After Call Work Time (ACWT) is the time spent by a customer service agent on post-call tasks, such as updating records, documenting the interaction, and preparing for the next call. It is an essential component of call center management and performance evaluation.
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