780+
Clients
from various
industries globally
8,500+
Staff
sourced & trained by
our expert team
19
Sites
strategically located
across Philippines
13+
Years
of experience building
high-performance teams
Trusted by:
Outsource mortgage expertise to improve productivity, mitigate risks, and save up to 72% on labor costs.
Industry Expertise
With years of experience in the mortgage industry, we understand your unique challenges and requirements, providing tailored solutions that drive results.
Global Talent Pool
Access top-tier talent from around the world without geographical limitations. Our skilled professionals are fluent in English and operate during U.S. business hours, ensuring seamless collaboration.
Proven Track Record
Join leading mortgage companies who have partnered with Emapta to optimize their operations, achieve cost savings, and enhance customer satisfaction.
Customized Solutions
We understand that every mortgage firm is unique. That's why we offer customized outsourcing solutions tailored to your specific needs, goals, and budget.
Dedicated Support
From onboarding to ongoing support, our dedicated team is committed to your success. We work closely with you to ensure a smooth transition and provide ongoing assistance whenever you need it.
Efficiency Boost
Our specialized outsourcing solutions optimize every stage of the mortgage process, from streamlined underwriting to closing, with faster than industry standard turnaround times and improved productivity.
Compliance Assurance
With Emapta, you can rest assured that your operations comply with industry regulations and standards. Our team is well-versed in regulatory requirements, minimizing risks and enhancing peace of mind.
Scalability
Whether you're a small mortgage firm or a large lending institution, our flexible outsourcing solutions can scale to meet your evolving needs. Expand your team seamlessly without the hassle of recruitment and training.
Cost Savings
By outsourcing non-core tasks to Emapta, you can reduce overhead costs and increase profitability. Focus your resources on strategic initiatives while we handle the day-to-day operations efficiently.
Our Comprehensive Mortgage Processing Capabilities
Intake and Validation of Applications
Gather and authenticate borrower details to assess loan eligibility and financial stability.
Credit Assessment and Underwriting Analysis
Conduct a thorough examination of credit histories and financial information to evaluate borrower suitability for loan approval.
Property Appraisal and Evaluation
Coordinate property appraisals and inspections to determine the property’s value and condition to support the loan process.
Preparation and Submission of Documents
Organize and submit all required loan documents for underwriting.
Underwriting Support
Assess risk accurately and expedite the underwriting process, enabling faster loan approvals and closings.
Review and QA of Underwritten Documents
Meticulously review underwritten documents for accuracy, promptly addressing any discrepancies.
Post-Closing Compliance Review and Servicing
Ensure adherence to regulations, by reviewing and verifying all documents post-closing to complete the loan process.
Sample Roles
Underwriter
• Comprehensive loan setup and review
• Full-time assistance to onshore underwriters
• Verify loan application and conditions
• Ensure compliance with regulatory standards
Compliance Analyst
• Review appraisal and credit reports
• Evaluate escrow instructions and purchase contracts
• Identify potential failure modes
• Calibrate audit results
Shipper
• Upload appraisal documents
• Review and approve settlement statements
• Arrange requirements for appraisal review
• Create a closing package and audit file
QC Auditor
• Review and analyze purchase contracts
• Calculate contingencies
• Review purchase price, closing costs, and transfer taxes
• Verify buyer/seller/broker information
Explore our Mortgage Industry Case Studies
Exceeding Expectations: AFN’s home run outsourcing experience
Custom-Built for Growth: MQMR’s Outsourcing Journey
Our End to End BPO Talent Expertise
Enterprise-Level Data Privacy & IT Security
Your team’s offices and systems are fully secured with both logical (authentication, encryption, secure passwords, disabled USB drives) and physical (Biometric, CCTV) measures, ensuring a 100% secure environment.
Your in-house team reports directly to you and receives training on the latest cybersecurity practices, guaranteeing the confidentiality of your data.
Your office will adhere to international data privacy laws and comply with global IT compliance protocols.
Partner with a Leader in Next-Generation Mortgage Process Outsourcing
9.1%
Employee Turnover Rate
One of the lowest
in the industry
5,000
Loans Processed
vs. 1,000 loans per month
before partner client built
their outsourcing team
70%
Funding Growth
For partner clients whose
savings soared with MPO
Find out why lending companies trust Emapta
“Partnering with Emapta was the best decision I made in 2020.”
Mike Steer
President
Mortgage Quality Management & Research
“Unlike my other outsource providers, Emapta finds me the best talent that is 100% fully dedicated to my company so I have the peace of mind that my team is doing it the AFN way. They are part of our culture and a big reason for our success.”
Jonathan Gwin
Chief Operating Officer
American Financial Network
“I’d highly recommend speaking to Emapta because you can build out however much control you want or if you don’t want any control at all. It’s up to you and how you want to do it – and that’s a huge point of difference for me.”
Tom Caesar
CEO
Positive Lending Group
“It’s the best of both worlds: building an effective offshore staff and not having to perform the self-incorporation, recruitment, pay processing, and infrastructure setup – all of which Emapta delivers. I’d consider building staff offshore a safe investment.”
Alex Laurie
Global Operations Manager
Simple ID
“We’ve gone from 3 to over 100 employees in the last 18 months which is a tremendous growth, and every single person we have brought onboard has years of mortgage banking experience.”
Chris Uldricks
Corporate Liaison
American Financial Network
“There was access to high-quality staff, university-trained people, and experienced workers. The costs of having a team here is very low compared to travel and other associated costs of having it somewhere else.”
Rob Alexander
Senior Financial Planner
Spectrum Financial Strategists
“I didn’t have to worry about anything around any of the back-office type of services because Emapta made sure that we had everything set so we can just focus on our business.”
Michael Perel
Former National Operations Manager
LendUS
Transform Your Mortgage Operations
Contact us today to learn how Emapta’s outsourcing solutions can optimize your mortgage process, drive efficiency, and fuel growth.
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Emapta – NMLS ID: 2181582
http://www.nmlsconsumeraccess.org
Emapta is a third-party mortgage services provider. Emapta is not a lender, broker, or servicer. No mortgage solicitation activity or loan applications can be facilitated through this website.