Are you a business owner looking to outsource design work? Or how about bookkeeping, social media tasks, or your entire Human Resources (HR) department? Well, if you are thinking of outsourcing full-time roles, it’s important to get off to a good start.
From choosing an outsourcing partner to budget planning, every step must be carefully considered. Here, we discuss the benefits of outsourcing work and how to start your journey.
How Does Outsourcing Work?
Outsourcing is the process whereby a business (startups, small businesses, enterprises, etc.) hires a third-party partner to find staff that will complete a particular business function. This could be outsourcing legal work, accounting, Information Technology (IT) – you name it.
Outsourcing begins with both the business and outsourcing partner discussing what’s required. Among the steps covered, candidate criteria will be established, the number of team members required will be decided, and the bottom line budget will be finalized. The outsourcing company will then go about sourcing premium talent with the know-how to meet the business strategy needs and desired skillset.
Why do Companies Choose to Outsource Work?
Companies outsource work for many reasons.
While it usually tends to be large companies that outsource work, a company of any size can add extra talent when needed. Companies can outsource everything from a single project to an entire team. The advantages to outsourced project work can include:
- Pricing and cost savings: You can choose to outsource a single task, project, or entire team. This means that you can outsource within your budget while also saving on labor costs. In fact, businesses that choose Emapta’s flexible and transparent pricing model save up to 70% on staff costs.
- Premium talent: Outsourcing grants you access to talent you otherwise wouldn’t find locally. Your outsourcing partner will find employees with the expertise and experience to drive your business forward at a fraction of the cost of advertising, hiring, and training an in-house employee.
- Productivity: Wouldn’t it be great to get all your work done while still having time to focus on the bigger picture? With outsourcing, you can do just that. Your outsourced talent will take on time-consuming tasks that would otherwise distract you from larger business goals.
- Scalability: As your business grows, so too will your to-do list. That means you will need to take on new staff, something easily done when you outsource roles. Your outsourcing partner will work to find new staff to add to your existing offshore team while you continue to focus on your business.
- Security: Outsourced service providers usually employ bank-level security to protect your data.
So, whether your business is large or small, there are benefits to outsourcing for both.
How To Outsource Work: The Essentials of Business Process Outsourcing
Business Process Outsourcing (BPO), as you can see, is highly beneficial to businesses when done right. So, if you’re set on outsourcing work, consider these three essential steps:
1. Decide what you need to outsource
What functions do you need to outsource? For instance, are you looking for one person to handle software development, social media management, or administrative tasks? Or what about an entire team to take on payroll and digital marketing responsibilities? Decide on what you need and don’t forget to define your budget, either. Take into account the cost of enlisting the outsourcing partner as well as the employee’s wages.
Expert tip: Find an outsourcing partner with a transparent pricing model.
2. Research outsourcing providers
Choosing the right outsourcing partner is a “make or break step”. It’s the difference between success and failure. So, when researching partners, look for the following:
- Who are their current or former clients?
- What roles/teams do they provide?
- What is the quality of their work?
- What is their outsourcing process like?
- How much do they charge?
- What are their client reviews like?
If possible, avail of a trial period with your list of chosen providers so that you can get a better feeling for how you will work together.
3. Set your outsourcing work in motion
When you outsource roles, it’s only natural that you be worried about a few things. You may wonder about how smooth the transition process will be or whether it will be difficult to communicate with your offshore team.
These are normal things to think about. However, once your outsourcing provider is up to scratch, they will manage the entire process for you. That means hiring the right staff, onboarding them, and upskilling them when needed.
Plus, when you outsource, you retain control over how your off-site team works. So, should you wish to make a change, all you need to do is inform your provider.
At Emapta, we’ve helped countless businesses grow by finding the best talent to meet their needs in a cost-effective way. That’s how we’ve been able to perfect a 5-Step Transition Plan that accounts for your every need.
1. Assessment
We will take time to compare your existing facilities and services to those we offer. We will pay particular attention to IT infrastructure and support, your location, the quality of workspaces and the overall environment. We will also assess all financial and commercial considerations.
2. Preparation
A partnership with Emapta is always tailored to your specific needs. So, an essential first step is to fully understand your unique operating requirements, service priorities, sensitivities and longer-term aspirations.
3. Contract
We design an offering around your needs, cost it up, and present you with the entire package. Once agreed upon, we sort out all the paperwork and logistics for you.
4. Making it happen
A dedicated Customer Experience Manager is assigned to you as your central contact person to facilitate all aspects of your outsourcing move. This ensures a seamless transition for all stakeholders and your existing offshore team.
5. Onboarding
Emapta’s Specialist Onboarding Team will reach out to your existing staff and explain the move. Our team will cover off all their relevant employment paperwork and questions before properly welcoming them and helping them settle in.
Enjoy a Successful Outsourcing Journey with Emapta
Ready to begin your outsourcing journey and experience the business growth you dream of? Great, Emapta can help you every step of the way.
We have talent hubs in the Philippines, Malaysia, Sri Lanka, Macedonia and Colombia as well as specialist recruiters in all our 18 offices across the globe.
So, whether you’re in the insurance, healthcare, or wholesale trade business, we can meet your industry needs. If you require help with accounting, customer support, or graphic design, we can source the top 5% of premium talent for you. And even if you need a team of human resource professionals, administrative clerks, or legal experts, we can build that dedicated team for you.
We also have bank-level security, an on-site Australian management team, and proven internal systems and processes to back up your data. To ensure your data is in safe hands, we utilize:
- ISO 27001-certified virtual/onsite work structure and protocols
- 24/7 on-site IT and admin support
- 15-site bank-level logical and physical security
- SOC 2 privacy and security attestations and meets Australian Privacy Principles (APP) standards
- 99.7% internet up-time and 100% power redundancy
- Comprehensive disaster recovery and business continuity procedures
With these tried and tested processes establishing Emapta as a leading outsourcing provider, it’s no wonder that we have over 721 clients across the globe and a 96% Glassdoor CEO approval rating.
So, what are you waiting for? Begin your successful outsourcing journey with Emapta by booking a consultation today.
