Emapta’s Data Security Policies & Protocols
At Emapta, we don’t just safeguard your data – we fortify it. Armed with enterprise-grade encryption, ISO 27001, ISO 27701, SOC 2, and PCI DSS certifications, plus round-the-clock monitoring and ironclad building controls, we ensure your information stays secure—always.
“Our certifications and attestations demonstrate our commitment to providing a secure data processing environment, minimizing the risk of breaches and ensuring our clients have full confidence in their global teams and the services Emapta delivers.”
Chief Information Officer
IT COMMAND CENTER
The Infrastructure Behind Your Security
Emapta’s IT Command Center (ITCC) is a centralized hub that brings together enterprise-grade IT operations, cybersecurity, and end-user support in one integrated environment. Operating 24/7/365, it is managed by IT operations and cybersecurity experts who use sophisticated monitoring dashboards and dedicated infrastructure to detect, investigate, and respond to issues before they escalate. With continuous oversight and rapid incident response, the ITCC helps keep your business protected, resilient, and running without interruption.
Delivering World-Class ICT Solutions
Tailored IT Solutions for Your Business
We collaborate with clients to create customized security, infrastructure, and endpoint solutions that align with onshore standards, offering flexible options suitable for all business sizes. Our IT Service Delivery team conducts an IT Calibration Call to assess specific requirements, ensuring a clear understanding of your IT needs for seamless integration before hiring your first team member.
Redundant ISP Connectivity
We ensure multiple ISP connections using the most trusted telecom providers for resilience and load balancing. Our redundant configuration guarantees continuous connectivity, even during unforeseen outages. This advanced level of security and reliability is absolutely essential for maintaining the efficiency and high performance of offshore teams.
Flexible, Upgradable Network Design
Our network links 16 Philippine offices and four global locations through two redundant data centers for seamless connectivity. We use BGP for routing and secure VLANs for tenant isolation, while Network Access Control (NAC) with 802.1x authentication manages user access. PRTG Network Monitoring System (NMS) ensures real-time visibility.
Security Measures for Data Loss Prevention
Employees have unique credentials with regularly updated complex passwords. Our workstations are connected to a Windows Domain, featuring strict security policies, managed Enterprise Anti-Virus, and automatic updates. For enhanced data security, we recommend our managed Data Loss Prevention (DLP) solution for offshore and onshore teams.
Multi-Layered Safeguards for Complete Protection
Emapta’s robust data security solutions are designed to protect your information through a multi-layered approach, ensuring comprehensive coverage against various threats.
We implement CCTV surveillance, biometric access controls, and 24/7 building security to safeguard our facilities. These measures ensure a secure environment for all employees and assets.
Your team, your processes, your culture. You have full control over recruitment, onboarding, and performance, while we manage logistics, compliance, and dedicated office spaces.
No Salary Markups – We never markup salaries. What we quote is what you pay, giving you full visibility into costs and helping you make smarter decisions on your dedicated team structure, new hires, adjustments, and promotions.
Your team works exclusively for you as a seamless extension of your in-house team. Your time zone, your processes, fully integrated with your company culture.
With no minimum headcounts, you can easily scale your dedicated offshore team up or down in weeks, whether it’s just a few roles or dozens, so you can quickly adapt to market changes without the logistical challenges of in-house hiring or layoffs.
Robust Data Security & Compliance – Your operations are safeguarded by SOC 2, ISO 27001 and 27701, GDPR, HIPAA, and PCI standards, ensuring strong data protection and compliance across every process and function.
From dedicated HR support and learning and development opportunities through Emapta Academy, to flexible work arrangements and premium workspaces, we help your team stay engaged, productive, and retained.
Data Security
Unmatched IT Security for Your Global Team
Emapta offers enterprise-grade IT security that protects your global team from today’s most advanced cyber threats. With 24/7 monitoring, advanced encryption, and SOC 2 and ISO 27001 certifications, we ensure your data is always secure and compliant. Whether your team works on-site or remotely, our comprehensive security solutions provide the protection and peace of mind your business needs.
Safeguards Beyond Data Security
Data protection is just one layer of our commitment. Emapta’s integrated safeguards combine business continuity, legal and operational risk mitigation, and people-first facility management to ensure your team’s safety and success.
Business Continuity Planning for Uninterrupted Operations
Emapta’s network of mid-size facilities ensures robust Business Continuity Planning (BCP). Strategically located across the country, these facilities allow for rapid operational shifts during crises, minimizing disruption. Each site features 100% power backup and strict BCP protocols, guaranteeing continuous access to your critical services.
Proactive Risk Mitigation for Your Team’s Success
We take on legal responsibilities for data privacy, implement robust processes to safeguard your operations, and ensure your offshore team seamlessly integrates with your culture through tailored training and on-site management. This enables your team to operate confidently and effectively, knowing risks are managed.
Secure and Supportive Facilities for Your Team
State-of-the-art facilities that prioritize safety, security, and Business Continuity Planning (BCP) for seamless operations. With dedicated Site Managers, on-site HR and IT support, and 24/7 security measures, we ensure exceptional service and a secure environment for your team. Additionally, accessible medical services and in-house fitness trainers promote overall well-being and support your team’s success.
Build Your Global High-Performing Dedicated Team
We help you build and operate your team transparently, efficiently, and equitably for both you and your talented workforce.