High-Performing Dedicated Teams

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An Easy Way to Build Your Team

Consultation and Candidate Sourcing

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We start by assessing your business’ unique needs and goals related to outsourcing services. Our approach is highly consultative, ensuring tailored solutions for your success.

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Screening, Interview, and Selection

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You select candidates based on skills, experience, and cultural fit. Unlike traditional outsourcing, we provide you with full control over who makes up your new offshore team.

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Onboard Your Global Teams

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We work with you to onboard your team, ensuring they are immersed in your brand, mirroring your onshore processes, systems, and tools. You can now communicate with your team, set timelines, assign tasks, and more.

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We start by assessing your business’ unique needs and goals related to outsourcing services. Our approach is highly consultative, ensuring tailored solutions for your success.

You select candidates based on skills, experience, and cultural fit. Unlike traditional outsourcing, we provide you with full control over who makes up your new offshore team.

We work with you to onboard your team, ensuring they are immersed in your brand, mirroring your onshore processes, systems, and tools. You can now communicate with your team, set timelines, assign tasks, and more.

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Tailored Outsourcing Models: Building Your Dedicated Team

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No salary markups

We never markup salaries, ever! You have full visibility over your team’s pay, allowing you to make informed decisions on adjustments, new hires, promotions, and team structure. Our pricing is simple and straightforward: What we quote is what you pay.

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Scale up or down

Your dedicated team can be scaled up or down, allowing you to swiftly adapt to market changes without the logistical challenges of hiring or laying off in-house staff.

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Maximum control

Because your dedicated team acts as an extension of your organization, you have complete control over everything from recruitment to onboarding to performance management.

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An extension of your team

Your dedicated team works exclusively for you, remotely operating as part of your in-house team. They work within your time zone, adhere to your processes, and are fully integrated with your company culture.

Our workforce management solutions deliver sustainable and high-performing teams while preserving your access to control, quality, and agility.

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Our approach to scalability offers unmatched flexibility, allowing you to adjust your team size up or down based on your business needs without being locked into long-term contracts. You can quickly hire high-performing teams and seamlessly scale your operations to meet changing demands, ensuring you stay agile and responsive in a dynamic market.

Each client benefits from a dedicated HR business partner who actively manages their team's performance through comprehensive performance reviews, tailored development plans, and regular coaching sessions. This hands-on approach ensures that your team remains engaged, skilled, and aligned with your business goals, driving high performance and continuous improvement.

Emapta Academy is a comprehensive learning platform designed to enhance your team’s skills and capabilities. It offers a wide range of resources, including trainer-led and on-demand courses, and provides customized expert-led training tailored to your specific needs. This ensures your team receives targeted development to stay proficient and competitive in their roles.

Our wellness and development programs are designed to support your team’s well-being and personal growth. We offer in-house gyms, professional trainers, and play areas to keep your team active and engaged. Relaxing lounges and various engagement activities foster a positive work environment, while volunteer programs and after-hours hobby clubs encourage work-life balance and community involvement. Prioritizing wellness activities is crucial for enhancing overall job satisfaction, productivity, and long-term health, ensuring your team remains motivated and resilient.

Your dedicated Customer Experience Manager (CXM) builds and maintains strong relationships with clients, acting as the main point of contact and ensuring compliance with contract terms and labor laws. They oversee invoice accuracy, monitor onboarding readiness, and manage communication around changes and incidents. The CXM also handles client correspondence, escalates issues as needed, and ensures strategic alignment with our leadership team. Supporting commercial governance and fostering relationships with key client stakeholders, the CXM is committed to creating positive experiences and nurturing long-term partnerships.

Scalability

Performance Management

Emapta Academy

Employee Health & Wellness

Customer Experience

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No Hidden Fees

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No Salary Markups

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What We Quote Is What You Will Pay

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Position Salary

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Flat Rate Service Fee

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Total Service Cost

Build a Dedicated Team Tailored to Suit Your Specific Needs

Finance & Accounting

Streamline critical financial processes with a dedicated team of highly qualified finance and accounting professionals allowing you to focus on core business activities.

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Technology

Optimize the operation of your IT infrastructure by accessing a wide range of experienced IT and development professionals.

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Customer Support

Ensure your customers become raving fans by delivering best in class customer support 24/7 via our highly trained and multi-lingual customer service professionals.

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Retail & E-commerce

Streamline your operations, enhance customer service, and drive growth by building a global team.

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Administrative Support

Set yourself free from repetitive administrative tasks by working with us to create a dedicated offshore admin dream team fully integrated into your organization and ways of working.

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We could not have had anywhere near the growth in our business without Emapta. Every time we go to me next level, we are accommodated with additional office space. IT infrastructure and big savings. It’s outstanding how hardworking and pleasant the people are.

“We could not have had anywhere near the growth in our business without Emapta. Every time we go to the next level, we are accommodated with additional office space, IT infrastructure and big savings. It’s outstanding how hardworking and pleasant the people are.”​

Jon Gwin, AFN

Strategically Located Global Talent Hubs
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Emapta has extensive presence in five strategically located talent hubs providing access to the top 1% of talent in each location.

Philippines

  • Top outsourcing destination in the world
  • Excellent work ethic
  • Works your required time zones
  • High English proficiency
  • Government backed industry
  • Advanced degrees in Accounting, Finance, Engineering and Tech

LATAM

  • Bilingual talent in Spanish, Portuguese, and English
  • Same time zone with proximity to the US
  • Large pool of experts in Tech and Customer Service
  • Highly educated and motivated
  • Close cultural alignment

Global

  • Multiple talent hubs in Asia Pacific and Eastern Europe
  • Multilingual talent pool with including Chinese, French, German, English proficiency
  • Untapped talent pools in rapidly developing countries

FAQs

Is there a minimum number of people on a team?

There’s no minimum hire requirement, so you can scale your team flexibly by hiring 1, or even 100 based on your needs.

How quickly can I get started?

You can hire your team within an average of 5 weeks from sourcing to placement. We work with you depending on the urgency of your hiring needs.  With over 120+ recruiters and a boosted sourcing strategy, we are able to endorse an initial candidate slate as early as 3-5 days.

What roles can I hire with Emapta

You can hire any role that doesn’t require to be done offshore. From virtual assistants, bookkeepers, customer service, to Certified Public Accountants, architects, and more. We find talent that matches the certifications, proficiency in tools, and characteristics you need.

Do you mark up salaries?

No Salary Markups. We design an offering around your specific needs, clearly lay out all the costs with no hidden fees, markups, or long-term contracts, and present you with the entire offering.

How involved can I be in team selection?

Manage your dedicated team with full control as we provide support in the background. Freely choose your preferred work setup or staffing shifts for the best results.

Global Workforce. Global Growth.

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