CASE STUDY
How HMBP Increased Accounting Capacity 6x with Dedicated Global Teams
Industry:
Accounting
Network Size:
50+ employees
Headquarters:
Montreal, Canada
Founded in Montreal, HMBP is a growing accounting firm specializing in serving healthcare professionals. As the firm expanded, recruiting and retaining qualified accounting talent in the local market became increasingly difficult.
To sustain growth without compromising quality, HMBP partnered with Emapta to build dedicated offshore teams that could seamlessly support their operations.
Today, nearly 40% of HMBP’s workforce operates through Emapta, helping the firm dramatically expand its production capacity from approximately 300 corporate tax returns and Notice to Reader reports to nearly 1,800 annually.
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Name Here | Title, Company
Years in Business:
Since 2012
Remote Team:
25 Emapta employees
Growing in a Competitive Talent Market
HMBP’s rapid growth created a hiring challenge, common across the Canadian accounting industry: finding skilled professionals who were not only technically capable, but also reliable and committed long term.
As client demand increased, scaling locally became more difficult. The company needed dependable talent that could support long-term operational growth while maintaining service quality across increasingly complex accounting workloads.
“It is difficult to recruit good and loyal employees in accounting in our current market,” shares a company’s executive.
At the same time, leadership wanted more than recruitment support alone. HMBP needed a partner capable of handling payroll administration, labor compliance, office infrastructure, and operational setup from end to end.
Building a High-Performing Offshore Team
After evaluating multiple outsourcing providers, HMBP selected Emapta because of its structured operating model and fully integrated support services.
What stood out most was the ability to access a complete solution that covered recruitment, office infrastructure, IT support, payroll management, and labor compliance under one partnership. This significantly reduced the operational and financial risk typically associated with offshore expansion.
“We really liked the key in hand all-inclusive offer, office equipment, office place, IT services, and payroll/labor management,” adds the executive.
The seamless sync between both partners allowed HMBP to integrate the offshore staff directly into the company’s workflows, culture, and evaluation processes, creating a team structure that operated as a natural extension of the business.
Scaling Capacity Without Sacrificing Quality
What started as an experimental initiative quickly became a core part of HMBP’s growth strategy.
With Emapta’s support, the firm expanded its operational capacity, strengthened workforce flexibility, and built a scalable model designed for long-term growth.
Key Results
- Expanded production capacity from approximately 300 to 1,800 corporate tax returns and Notice to Reader reports annually
- Built an offshore workforce representing nearly 40% of the organization, with 25 team members operating through Emapta
- Improved ability to scale operations despite local hiring shortages by accessing highly skilled accounting professionals offshore
- Reduced operational complexity and upfront investment risk through Emapta’s fully managed infrastructure and support model
- Maintained flexibility as business needs evolved, allowing the company to adjust agreements and team structures over time
- Strengthened long-term operational growth without compromising internal culture, workflows, or service quality
“The improvement is our capacity to grow,” reflects the company leader.
Why Outsourcing with Emapta
HMBP’s experience reflects how Emapta’s dedicated staffing model helps businesses scale with greater flexibility, operational support, and access to high-performing global talent.
Access to High-Performing Global Talent
Facing recruitment challenges locally, HMBP gained access to a strong pool of skilled accounting professionals in the Philippines, helping the company continue scaling without sacrificing quality.
“The pool of competent, talented, motivated, and loyal employees is incredible in Manila,” confirms the executive.
Scalable Growth Without Financial Risk
Emapta’s premium model covering recruitment, office infrastructure, IT, payroll, and labor compliance allowed HMBP to scale gradually without major operational investments or unnecessary complexity.
Flexibility and Operational Support
As the company continued growing, Emapta provided the flexibility to adapt agreements and workforce structures as business needs evolved, creating a more sustainable long-term growth model.
Transparency and Team Integration
Rather than operating as a disconnected outsourcing provider, Emapta enabled HMBP to maintain full ownership of team culture, performance management, and operational standards.
The offshore staff became a direct extension of the company’s workforce, fully aligned with internal expectations and business objectives.
Scaling Beyond Local Hiring Limits
For HMBP, outsourcing became much more than a staffing solution.
What began as a cautious experiment evolved into a scalable operating model that allowed the firm to dramatically expand production capacity, access highly skilled professionals, and continue growing despite local hiring pressures.
By combining dedicated global talent with operational flexibility and full workforce support, HMBP built a stronger foundation for sustainable growth without losing control over culture, quality, or client delivery.
Build Your World-Class Offshore Team with Emapta
Finding skilled talent shouldn’t limit your growth.
Emapta helps businesses build dedicated global teams that integrate seamlessly into their operations, giving them access to specialized talent, scalable support, and full operational control.
Talk to our team and discover how dedicated outsourcing can support your next stage of growth.
We place integrity at the heart of everything we do and truly value the human experience. That’s why, for clients, it’s a profound and transformational process that gives them the opportunity to achieve the business growth they desire.
Tim Vorbach
Founder
High-Performing Dedicated Teams
We help you build and operate your team transparently, efficiently, and equitably for both you and your talented workforce.
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