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Voices from the Balkans: Why Our Clients Choose North Macedonia for Their Global Teams

May 17, 2025

North Macedonia might not be the first country that comes to mind when you think of building a global team. Yet, for many European Founders and Customer Experience leaders we’ve worked with, this Balkan nation has become a secret weapon. In conversations with our clients, one theme is clear: North Macedonia offers a rare blend of high-quality talent, excellent English skills, cultural compatibility with Europe, cost efficiency, and room to scale. Below, we share these voices and dive into why North Macedonia is emerging as a top choice for global teams.

High-Quality Talent and Expertise

“The skill level of our North Macedonian developers rivals any we’ve seen in Western Europe,” says Scott Darrow, CTO at Emapta, who recently hired a team of graduates from North Macedonia as Junior Software Developers.

North Macedonia boasts a highly educated workforce with strong technical expertise. The country places a big emphasis on STEM education – many professionals hold degrees in fields like IT, engineering, and economics. In fact, North Macedonia’s talent pool benefits from 13 to 15 years of English-medium education under the Cambridge system, and numerous professionals carry Master’s or PhD degrees. For our clients, this means access to top-tier developers, engineers, and digital specialists who are well-versed in the latest technologies and best practices.

This talent isn’t limited to tech. European companies are also finding outstanding marketing and creative professionals in North Macedonia. “Our digital marketing team in Skopje hit the ground running – they understood our brand voice immediately,” shares Andrew W., Owner of a US-based Marketing agency, describing how quickly their remote marketing staff integrated. From digital marketing specialists and content writers to graphic designers and social media managers, Macedonian professionals cover a wide range of roles with excellence. This breadth of expertise allows businesses to build complete teams – whether you need software developers or savvy marketers – all in one place.

Exceptional English Proficiency and Cultural Fit

Language barriers and cultural gaps can derail an offshore initiative, but that’s not a concern in North Macedonia. English proficiency in North Macedonia is remarkably strong – the workforce is English-proficient and often multilingual, with many young professionals also speaking German or French. Day-to-day communication with European teams is seamless, and clients often comment that their Macedonian colleagues feel like an extension of the home office.

Culturally, North Macedonia aligns closely with Western business norms. The country shares many cultural similarities with its European neighbors, resulting in compatible work styles and values. Macedonian professionals are known for being highly collaborative and committed, taking ownership of their work while respecting company structure. For example, teams in Skopje easily adopt agile methodologies or customer-first mindsets, because those concepts resonate with their own professional culture. Moreover, as a nearshore location in the heart of the Balkans, North Macedonia operates in almost the same time zone as continental Europe, eliminating coordination headaches – Skopje is just one hour ahead of Berlin and on the same time as Paris for part of the year. This overlap in working hours means real-time collaboration is easy and travel for on-site meetings is convenient.

The result is a cultural fit that surprises many first-time clients. Your Macedonian team members will join Zoom calls confidently, contribute ideas freely, and gel with your in-house team’s humor and work ethic. Minimal language or cultural barriers translate to faster onboarding and synergy with headquarters – something every global leader appreciates.

Cost-Effective Nearshore Advantage

One of the most compelling reasons our clients cite for choosing North Macedonia is the cost-effectiveness. Building a team in Skopje or Bitola can save 40%–70% of the labor costs compared to hiring in Western Europe. The cost savings are significant – but what’s truly impressive is that we didn’t have to compromise on quality at all,” explains Kevin M. who leads a startup in Ireland. In North Macedonia, salaries and operating costs are lower due to the local economy, yet the talent quality remains on par with (or even exceeds) Western standards. This means your budget stretches further: you can hire more people or invest the savings in other areas of growth.

North Macedonia has even been dubbed Europe’s hidden gem for outsourcing, combining Eastern Europe’s advantages with less market saturation. Emapta recognized this potential early, opening our Macedonia office in 2022 to connect clients with this untapped talent pool. By tapping into a less crowded talent market, our partners avoid the salary bidding wars seen in hubs like Poland or Romania. Instead, they enjoy a stable pipeline of skilled candidates at a fraction of the cost of onshore hires. And thanks to North Macedonia’s strong work ethic and education system, cost savings don’t come at the expense of performance. It’s truly a win-win: lower expenses, high-quality output.

Additionally, Emapta’s model further enhances cost benefits through transparent pricing. We have no hidden fees or salary markups, so our clients pay purely for their team’s salaries and a straightforward service fee – no surprises. This transparency, coupled with the country’s inherent cost advantages, gives companies confidence and control over their budgets. Several founders have told us that outsourcing to North Macedonia freed up funds to reinvest in product development and customer acquisition, accelerating their overall growth.

Easy Scalability and Room to Grow

For any fast-growing business, the ability to scale your team quickly is crucial. North Macedonia offers exceptional scalability for building global teams. The talent market is rich and still growing, meaning there’s less competition for hiring than in more established outsourcing destinations. Companies that start with a small Macedonian team often find they can expand rapidly. “We went from 3 to 10 team members in Skopje within 4 months, and each hire was fast and high caliber,” reports James S., Director at a Canadian Engineering firm. Because the local talent pool remains unsaturated, hiring timelines are shorter and you have access to a wide range of skills as you scale.

Emapta’s presence on the ground makes scaling even smoother. Our dedicated recruitment network in North Macedonia continuously sources top talent across IT, marketing, customer support, and more. Whether you need to add one developer or onboard an entire customer service department, we provide the flexibility to grow at your pace. In one case, a London-based real estate tech company built a team of seven support specialists in Skopje in just a few months to overcome local talent shortages. Because the team operates in the same time zone as London, they integrated seamlessly and even helped reduce response times for the business’s customers. This story is not unique – time and again, our clients find that North Macedonia can scale with their needs, from startup-speed growth to enterprise expansion.

Scalability isn’t just about adding headcount; it’s also about operational flexibility. Since North Macedonia is a nearshore location, our European clients can visit their teams easily, and some even rotate staff on-site for training. With Emapta’s nearshore delivery center in Skopje, you get state-of-the-art facilities and a ready-made support infrastructure to grow your team securely. We handle HR, IT, and compliance, so you can focus on directing your team’s work. As Chris U., Corporate Liaison of a US Mortgage company, puts it, “Emapta made it possible for us to scale our offshore team on-demand. We have full control over our people, and they truly feel like part of our company – but we didn’t have to build an office from scratch to make it happen.” This flexibility to scale up (or down) quickly gives businesses an edge in responding to market changes without the usual constraints of local hiring. 

Unlocking Balkan Talent with Emapta

The voices of our clients speak volumes. North Macedonia has proven to be more than just an outsourcing destination – it’s a strategic talent hub for European companies looking to build global teams. North Macedonia checks all the boxes–It offers a unique opportunity to build high-performing remote teams with less competition, lower costs, and top-tier European talent.

The voices of our client staff tell a powerful story – not just of career growth, but of community transformation. For many talented professionals in the Balkans, building an international career once meant leaving their hometowns and even their country behind. Today, that’s changing.

Through Emapta’s model, skilled individuals can access global opportunities while remaining rooted in the places and communities they love. One team member from North Macedonia shared: “For the first time, I have a meaningful international career while staying close to home. I no longer have to leave Macedonia to grow professionally—Emapta made that possible.”

This sentiment is echoed across our teams. Whether in IT, marketing, customer support, or accounting, professionals are finding purpose and progress without compromise – building careers that match their ambition, while also contributing to a thriving local economy. It’s a ripple effect of empowerment that benefits individuals, families, and entire communities.

If you’re considering expanding your operations or struggling with local skill gaps, now is the perfect time to explore North Macedonia as your next team destination. Our clients’ and staff experiences show that with the right partner, tapping into this Balkan talent pool is not only viable but game-changing for growth. Emapta is here to help you every step of the way – from recruiting English-fluent professionals aligned with your time zone, to setting up your tailored team infrastructure, to managing the admin so you can focus on success.

Ready to hear more voices from the Balkans and unlock your own global team success?

Reach out to us to discover how a dedicated North Macedonia team could elevate your business. With Emapta as your partner, building a world-class team in North Macedonia is simpler than you might think – and the results, as our clients attest, are extraordinary.


About Emapta

Emapta is a trailblazer in the outsourcing industry, redefining traditional outsourcing by creating a new standard for how businesses leverage offshore and nearshore teams. With a focus on providing dedicated teams from the world’s most skilled talent hubs, Emapta goes beyond cost reduction to deliver true value, optimizing operational efficiency and resource management for its clients.

Operating in over 30 countries, Emapta celebrates 15 years of consistent growth, supporting over 900 clients with a global workforce of more than 10,000 team members. The company’s commitment to employee welfare has earned it recognition as one of the “Best Companies to Work For in Asia” and contributes to one of the lowest attrition rates in the industry.

Emapta’s innovative staffing solutions are tailored to meet the evolving needs of its clients, ensuring each partnership is productive, sustainable, and forward-thinking. By continuously adapting to market demands, Emapta remains at the forefront of outsourcing, setting the stage for the future of work.

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