Outsourcing Mortgage & Financial Services

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Outsourcing mortgage and financial services allows financial institutions to streamline operations, reduce costs and focus on key initiatives.

 

By leveraging our exclusive talent solutions and tailored outsourcing services, you gain access to some of the world’s top financial professionals. We can build you a dedicated team that works as an extension of your onshore operations.

Our Approach to Outsourcing

Top 1% Talent

Top 1% of financial professionals

Maximum Control

Retain full control of your global team

Transparent Pricing

No salary markups, no hidden costs

Works Exclusively For You

Your team works only for you

Flexible and Scalable

No minimum hire or long term contracts

Cost Efficiency Meets Expertise

SALES DEVELOPMENT REPRESENTATIVE

$59000

annual average cost savings

PROCUREMENT SPECIALIST

$61000

annual average cost savings

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Up to 70% Savings On Staffing Costs

Hiring a remote, high-performing financial services team at Emapta enables you to save 70% or more on labor costs. Our outsourcing model is fully transparent with no hidden costs and no salary markups.

Top 1% of Your Mortgage and Financial Services Talent

Whether you’re nearshoring or offshoring, we have access to the world’s best talent hubs, including the Philippines, Latin America, Europe and more.

Robust Data Cybersecurity

We support you with the highest data security standards, including SOC 2 certification, ISO 27001, HIPAA, PCI compliance and more.

Place Hard to Fill Roles in 4-6 Weeks

As your mortgage and financial team needs grow, so will your outsourced team. We make it easy to scale your teams up or down — with no fees or long-term contracts.

Our Process For Sourcing Financial Teams

Here’s how we ensure you get the best talent seamlessly integrated into your team:

Understanding Your Needs

1

The first step we take is to assess your company’s specific mortgage and financial needs and goals.

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Identifying & Shortlisting Candidates

2

We leverage our global talent pool to find prospects that match your needs and create a list of the best candidates

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Rigorous Interview Process

3

We conduct a thorough interview process to evaluate each candidate.

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Final Selection

4

You control which candidates will make up your new customer service team.

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Onboarding

5

We work with you to set up your new team and integrate everyone into your company’s processes and systems.

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The first step we take is to assess your company’s specific mortgage and financial needs and goals.

We leverage our global talent pool to find prospects that match your needs and create a list of the best candidates

We conduct a thorough interview process to evaluate each candidate.

You control which candidates will make up your new customer service team.

We work with you to set up your new team and integrate everyone into your company’s processes and systems.

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Our High Standards in Financial Talent Recruitment

When we source talent for your dedicated team, we focus on skills, experience and alignment with your company values. Here’s what we look for in candidates:

Top 1% Mortgage Talent

The candidates we source have strong financial acumen, real-world sales skills and advanced analytical and regulatory knowledge.

Aligned Cultural Fit

Guided by your company’s internal values and culture, we source financial professionals who integrate smoothly into your onshore team.

Highly Trained & Certified

We prioritize candidates with industry certifications for procurement, underwriting, supply management and sales from various reputable and well-established organizations.

Financial Experts Sourced From Premium Global Talent Hubs

Our 120+ specialized recruiters leverage an extensive and growing talent database that includes mortgage and financial services experts from the Philippines, Latin America and more to fulfill your needs.

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Hear It From Our Clients

Discover how we’ve transformed the financial service departments of countless businesses.

“With their setup, which is much different than other BPO providers, it’s like having my own office with my own team but without the headaches of navigating local taxes, labor laws, office space, equipment, and employee issues, and the pricing is transparent.” –

Michael Steer, MQMR

“Whatever trepidation we had as a company in terms of our offshore efforts, it went away very quickly … it’s been a home run, it’s been seamless, it’s been amazing.”

Chris Uldricks, AFN

FAQs

Why do companies outsource financial and mortgage services?

Outsourcing financial and mortgage services is a common practice among companies for several compelling reasons:

  • Cost Reduction: Outsourcing can significantly reduce labor and operational costs. In fact, partnering with Emapta can provide businesses with an annual savings of more than $70,000 for one role, depending on the role that’s outsourced.
  • Access to Expertise: It can be difficult to recruit talent with specialized skills. We provide access to a global talent database and a large team of professional recruiters that have sourced thousands of qualified candidates in the mortgage and financial services industry. 
  • Focus on Core Business: Outsourcing allows businesses to concentrate on their primary activities, improving overall productivity.
  • Scalability: Outsourcing provides the flexibility to scale financial operations up or down based on business needs. If you need to expand your team, we’re here to help (with no hidden fees).

What makes Emapta different from other outsourcing solutions?

Traditional outsourcing companies and mortgage process outsourcing services focus solely on savings. Their number one goal is to provide businesses with inexpensive talent, regardless of the skill level. While they do this, they also include salary markups and hidden fees.

Emapta revolutionized the idea of outsourcing by developing a global talent solution and a tailored outsourcing model that’s built on transparency and control. We offer businesses access to the top 5% of global talent, with no salary markups, no hidden fees and full transparency of the process. We even give you the control to offer raises and promotions at any time. Emapta is a better way to do outsourcing.

What are the signs my business needs to outsource mortgage and financial services roles?

If you’re wondering whether it’s time to outsource your mortgage and financial services roles, consider these key indicators:

  • High Workload and Backlogs: If your team is overwhelmed with tasks, leading to backlogs and long turnaround times, it might be time to consider outsourcing.
  • Lack of Specialized Skills: When your in-house team lacks the expertise required for complex financial tasks, outsourcing can provide access to skilled professionals.
  • Cost Inefficiencies: If maintaining an in-house team is becoming too costly, outsourcing can reduce operational costs and improve efficiency.
  • Focus on Core Activities: If routine financial tasks are distracting you from focusing on your core business functions, outsourcing can help free up time and streamline operations.

Scalability Issues: Difficulty in scaling your financial and mortgage operations to match business

Global Workforce. Global Growth.

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