INDUSTRY
Insurance Outsourcing Services
The insurance industry runs on precision, where speed and accuracy shape every policy and claim.
Our tailored outsourcing model delivers skilled talent to manage everything from claims processing and underwriting to customer support and more, so you can reduce risk and ensure compliance.
Top 1% Talent
Top 1% of insurance professionals
Maximum Control
Retain full control of your global team
Transparent Pricing
No salary markups, no hidden costs
Works Exclusively For You
Your team works only for you
Flexible and Scalable
No minimum hire or long term contracts
Insurance Teams and Roles That Can Be Outsourced
With our extensive experience in insurance outsourcing, we help you optimize workflows and reduce costs by building dedicated insurance teams and filling essential roles such as:
CREDIT RISK ANALYST
Cost Efficiency Meets Expertise
CREDIT ANALYST
annual average cost savings
COLLECTIONS SPECIALIST
annual average cost savings
CLAIMS SPECIALIST
annual average cost savings
All roles are sourced, vetted and ready for you in 4-6 weeks
Why Outsource Your Insurance Roles With Emapta
Up to 70% Savings On Staffing Costs
By outsourcing your insurance operations, you can reduce staffing expenses by up to 70% through cost-effective global teams, transparent pricing, and no salary markups.
Top 1% of Global Insurance Talent
Whether nearshoring or offshoring, we give you access to the top insurance professionals worldwide, including talent hubs in the Philippines, Latin America, Europe, and more.
Robust Data Cybersecurity
We’ll protect your sensitive data with top-tier security standards, including SOC 2 certification, ISO 27001, HIPAA, PCI compliance, and more.
Place Hard to Fill Roles in 4-6 Weeks
As your insurance needs grow, so will your outsourced team. We make it easy to scale your teams up or down — with no fees or long-term contracts.
Our Commitment to Your Data Security
We uphold the highest levels of compliance in data security, ensuring your peace of mind and guaranteeing robust protection.
Our Process For Sourcing Insurance Teams
Here’s how we ensure you get the best talent seamlessly integrated into your in-house team:
Understanding Your Needs
Identifying & Shortlisting Candidates
Rigorous Interview Process
Final Selection
Onboarding
Our High Standards in Insurance Talent Recruitment
We focus on both skills and alignment with your company values when we source your dedicated insurance team. Here’s what we look for in candidates:
Top 1% Insurance Talent
The candidates we source have a strong understanding of insurance, stay current with industry trends, and are skilled in using various insurance and claims management tools.
Aligned Cultural Fit
Guided by your company’s internal values and culture, we source insurance professionals who integrate smoothly into your onshore team.
Highly Trained & Certified
We prioritize candidates with certifications such as CPCU, AIC, ARM, and other recognized insurance industry credentials from well-respected organizations.
Our 120+ specialized recruiters leverage an extensive and growing talent database that includes English-speaking support agents, client success managers and more from the Philippines, Latin America, Macedonia, Sri Lanka and Malaysia.
Philippines
- Top outsourcing destination in the world
- Excellent work ethic
- Works your required time zones
- High English proficiency
- Government backed industry
- Advanced degrees in Accounting, Finance, Engineering and Tech
LATAM
- Bilingual talent in Spanish, Portuguese, and English
- Same time zone with proximity to the US
- Large pool of experts in Tech and Customer Service
- Highly educated and motivated
- Close cultural alignment
Global
- Multiple talent hubs in Asia Pacific and Eastern Europe
- Multilingual talent pool with including Chinese, French, German, English proficiency
- Untapped talent pools in rapidly developing countries
FAQs
Will my outsourced team have access to the same software and systems we use internally?
Yes, our tailored outsourcing model means your offshore team gets access to all the same software and hardware used by your onshore team. We also provide training to the candidates you select to get them up to speed with your business, your processes, and all the systems you use.
What types of businesses can benefit most from insurance outsourcing?
Businesses of all sizes in the insurance industry can benefit from the right outsourcing solutions. However, if your company is experiencing rapid growth, has seasonal workload fluctuations, or you’re looking to streamline operations while reducing costs, outsourcing could be especially beneficial.
What are the signs my business needs to outsource insurance roles?
If your business is experiencing any of the following signs, you should consider outsourcing your insurance roles:
- Increasing operational costs without an increase in productivity, profitability or customer satisfaction
- Difficulty keeping up with customer demand or service requests
- A need for specialized skills that your current team lacks
- High employee turnover rates in critical roles
- Challenges in scaling your operations to meet market demands
Build Your Global Insurance Team
GET STARTED.
