Healthcare Process Outsourcing Services

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The healthcare industry relies on efficiency, accuracy, and compliance. Our cost-effective, customized outsourcing model delivers skilled talent to manage healthcare processes such as billing, claims, and administrative support, allowing healthcare organizations to streamline operations while maintaining high-quality patient care.

Our Approach to Outsourcing

Top 1% Talent

Top 1% of healthcare professionals

Maximum Control

Retain full control of your global team

Transparent Pricing

No salary markups, no hidden costs

Works Exclusively For You

Your team works only for you

Flexible and Scalable

No minimum hire or long term contracts

Cost Efficiency Meets Expertise

CUSTOMER SERVICE REPRESENTATIVE

$55000

annual average cost savings

WEB DEVELOPER

$72000

annual average cost savings

SEM

$46000

annual average cost savings

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Up to 70% Savings On Staffing Costs

Outsourcing your healthcare teams can help you save up to 70% on staffing costs, with affordable pricing, no hidden fees and no salary markups.

Top 1% of Global Tech Talent

Whether you’re nearshoring or offshoring, we have access to the world’s best talent hubs, including the Philippines, Latin America, Europe, and more.

Robust Data Cybersecurity

We support you with the highest data security standards, including SOC 2 certification, ISO 27001, HIPAA, PCI compliance and more.

Place Hard to Fill Roles in 4-6 Weeks

As your healthcare needs grow, so will your outsourced team. We make it easy to scale your teams up or down — with no fees or long-term contracts.

Our Process for Sourcing Healthcare Teams

Here’s how we ensure you get the best talent seamlessly integrated into your team:

Understanding Your Needs

1

The first step we take is to assess your company’s specific healthcare needs and goals.

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Identifying & Shortlisting Candidates

2

We leverage our global talent pool to find prospects that match your needs and create a list of the best candidates.

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Rigorous Interview Process

3

We conduct a thorough interview process to evaluate each candidate.

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Final Selection

4

You control which candidates will make up your new healthcare team.

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Onboarding

5

We work with you to set up your new healthcare team and integrate everyone into your company’s processes and systems.

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The first step we take is to assess your company’s specific healthcare needs and goals.

We leverage our global talent pool to find prospects that match your needs and create a list of the best candidates.

We conduct a thorough interview process to evaluate each candidate.

You control which candidates will make up your new healthcare team.

We work with you to set up your new healthcare team and integrate everyone into your company’s processes and systems.

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Our High Standards in Healthcare Recruitment

Whether you need medical billing experts or patient care coordinators, we prioritize more than just qualifications. Here’s what we focus on when selecting candidates:

Top 1% IT Talent

The candidates we source are experienced in healthcare data management and proficient in using a wide range of healthcare systems.

Aligned Cultural Fit

Guided by your company’s internal values and culture, we source healthcare experts who integrate smoothly into your onshore team.

Certified & Experienced

We prioritize candidates with certifications such as RN, CMA, CPC, and other recognized credentials within the healthcare sector.

Healthcare Experts Sourced From Premium Global Talent Hubs

Our 120+ specialized recruiters leverage an extensive and growing talent database that includes healthcare professionals from the Philippines, Latin America, and more.

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Hear It From Our Clients

See how we’ve helped clients around the world achieve a higher level of success through our outsourcing services.

“We went through an extensive selection process to land on Emapta as our offshoring partner. Throughout the process – they impressed us with their responsive, professionalism, world-class infrastructure and pricing transparency. Four years-on, the positive experience continues. “

Joel Montgomery, One Affiniti

“I will say that, as far as what they’ve delivered, versus what they’ve promised has been spot on. I mean, it really has. Every time we need more team members or we have a challenge with at one team or another, they have solutions. And the other thing is you know we’re not experts at doing business in the Philippines. And Emapta has really taken away all those headaches for us. We value their counsel, we value their partnership, and we have frankly referred peers in our business to them very happily. It’s home run.”

Chris Uldricks, AFN

FAQs

How do you ensure compliance with healthcare regulations?

We adhere to strict healthcare industry standards, including HIPAA compliance, and we provide industry training to all outsourced team members to help them understand and meet all relevant regulatory requirements.

Will the outsourced healthcare team use our existing systems and software?

Yes, our tailored, personalized outsourcing model means your offshore team will have access to the same hardware and software used by your onshore team, including the same Electronic Health Records (EHR) and practice management software.

What are the signs my business needs to outsource healthcare roles?

Here are some common signs that healthcare providers may benefit from outsourcing:

  • Struggling to manage growing patient volumes and administrative tasks efficiently
  • Rising operational costs without improvements to the patient experience
  • Difficulty finding or retaining specialized healthcare professionals
  • Frequent delays in billing, coding or claims processing
  • A need to focus more on patient care while reducing back-office administrative burdens

Is patient data secure with outsourced teams?

Absolutely. We prioritize data security and ensure that all outsourced teams follow strict protocols to protect patient information, including HIPAA compliance and regular cybersecurity audits.

Build Your Global Healthcare Team

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