CASE STUDY
50% Increase in Production – Graycorp’s Offshore Expansion
Industry:
IT & Tech
Network Size:
11–50 employees
Headquarters:
Adelaide, Australia
Graycorp, a fast-growing manufacturing company, increased their production by an outstanding 50% with our expert solutions.
Local hiring became unsustainable due to a limited talent pool, resulting in delays in scaling operations. They needed to expand its workforce without inflating costs, and required a flexible, cost-efficient solution that maintained high-quality output.
“Part of the whole strategy of coming to the Philippines and setting up here is to give ourselves the resources we need to expand. Building a team here will allow us to put in place the programmes and people that we need for growth. lt”s me expanding my team – it just happens to be in a different country”
Lachlan Gray | Owner and Managing Director
Years in Business:
30+ years
Highlights:
50% increase in production capacity
The Challenge
The Solution
The proper evaluation of offshore staffing providers took about three months, exploring the Philippines and India for offshoring. LachIan made several trips and joined multiple business tours, and finally decided to position his offshore team in the Philippines.
From a myriad of factors, the modern, secure, and comfortable workspaces and facilities were the leading reasons why Emapta emerged victorious in the company’s long selection process.
Graycorp was closely involved in the talent acquisition process, including a series of Skype and face-to-face interviews, as well as English proficiency and technical tests.
Graycorp’s growth was constrained by the rising costs of local talent and limited scalability in their existing operations. They needed a solution that could not only reduce costs but also provide highly skilled professionals capable of handling their specialized workflows.
Maintaining quality while controlling expenses became an ongoing struggle, threatening to slow down their ambitious growth plans.
Access to Highly-Skilled Talent
Graycorp needed Senior Software Developers skilled at C# .net, HTML/HTML5, MSSQL, and JQuery. These resources are required to actively check for the adherence of the software components with the defined user acceptance criteria, as well as redevelops existing software to a HTML5/JQuery cloud-based platform.
Cost Efficiency and Savings
Outsourcing developers to Emapta reduced labor costs by up to 60%, allowing Graycorp to reinvest in other key areas of their business. Emapta’s pricing structure kept the cost of his global team separate from the service fee, ensuring his team’s salaries are never marked up, and allowing control over salaries.
Cultural Alignment and Integration
The team operated in sync with Graycorp’s internal teams, following the same values, schedule, tools, processes, and performance metrics that defined the company’s in-house workforce. His global team worked exclusively for Graycorp with a direct relationship with his onshore team.
The Results
The partnership with Emapta led to transformative results for Graycorp. Within just six months, they saw a 50% increase in production capacity while keeping labor costs in check. Customer satisfaction levels rose due to improved turnaround times and consistent quality control, all made possible by the efficiency of their outsourced team. With this scalable workforce model, Graycorp continues to accelerate its business growth while maintaining operational efficiency.
The cost-saving business model they were looking for, however, is not mere outsourcing a team. He was looking to expand his team, not hand the work over to someone else.
We place integrity at the heart of everything we do and truly value the human experience. That’s why, for clients, it’s a profound and transformational process that gives them the opportunity to achieve the business growth they desire.
Tim Vorbach
Founder
High-Performing Dedicated Teams
We help you build and operate your team transparently, efficiently, and equitably for both you and your talented workforce.
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