Business Process Outsourcing (BPO) is one of the fastest growing industries, and given the current economic uncertainty, it’s a key strategy for growth.
However, not all outsourcing is created equal.
Following on the heels of the SSOW event held in Orlando in March of 2025, our experts break down why companies are rethinking outsourcing as a core part of their growth strategy this year and beyond, and what to avoid if you’re considering it.
Key Takeaways:
- How to build resilient, scalable teams without sacrificing quality or control
- Why strategic outsourcing is about more than just cost reduction
- Ways to optimize your current outsourcing strategy or how to begin
- The five common pitfalls we see and what your alternatives are
Speakers:
- Josh Beasley – SVP, Global Talent Partner Program, Emapta
- Omar Jones – Global Talent Partner, Emapta


