What are Support Channels?

Support Channels are lines of communication that businesses or organizations use to interact with their customers or their end-users. Some support channels that companies commonly use today include emails, social media, forums, message boards, websites, live chat, or even a phone number.

In Emapta, we connect our clients and partners with their customers by providing customized solutions that allow their organization to operate multiple support channels with highly qualified professionals from the Philippines, top of the line equipment, and enterprise-grade IT security systems.