What is a Back Office Support?

Back-office support is an office solution that deals with improving customer experience without directly facing or interacting with them. Non-customer-facing functions include accounting, digital marketing, data entry and management, transcription, research, content moderation, copywriting, graphic design, website management, and more.

Back-office support roles are behind-the-scenes workers, but they are as important as their client-facing counterparts in making sure that customer experience is running smoothly end-to-end.

We in Emapta recognize the value of back-office support roles and we make sure our clients’ teams are always on peak productivity by providing collaborative workspaces equipped with the latest technology.