Access the top 1% of talent by outsourcing to Macedonia
You don't have to look too far to find the right people for the roles you need. We're here to help you explore a diverse yet untapped European talent pool at a fraction of local labor costs.
Home > Countries We Operate In > Macedonia
Why Macedonia?
Book a consultation with our Global Business Partners
Gain a competitive advantage by tapping the global talent pool
Nearshoring outsourcing allows you to get talent with minimal cultural differences and marginal language barriers at a much lower cost compared to local options.
Why outsource to Macedonia?
The business climate is perfect
In 2020, the World Bank Group ranked the Skopje region of North Macedonia 17th out of 190 economies in terms of the ease of doing business. IT and BPO export in Macedonia has been growing steadily for over 10 years. Americans, Canadians, Europeans, and Australians do not need a visa to enter Macedonia. The country also has Open Skies Agreements with the US and Canada.
Time zones are not too different
On the clock, Macedonia is only one hour ahead of United Kingdom, Germany, and France. The afternoon shift in Macedonia corresponds to the day shift in the US.
Infrastructure and telecommunications are business-ready
The Macedonian telecommunications industry is the most liberalized in the region. In 2022, the internet penetration rate rose to 84%, up from 46% in 2021.
Why choose Emapta?
720+
clients
13+
years of service
7,400+
employees
18
offices in 5 countries
Your offshoring outsourcing process
Calibration
We start with a consultation call where we listen as you identify your pain points and how we can help address them.
Recruitment
Our expert recruiters search for the right talent based on the calibration call. We endorse qualified applicants for your interview.
First day
We handle all the necessary introductions and support for your team as they begin their first day of work with you.
Setting up
To make sure your team is ready from Day 1, we prepare the workplace setup and onboarding requirements before they come in.
Performance management
You will have a dedicated client success manager plus access to our 24/7 IT and HR support teams to help you manage your team's performance, metrics, and development.
Emapta wins in terms of the safety and convenience of the location, the price of the services they offer, their amenities, and a lot more factors. They provided me and my team with a stress-free transaction and the best services possible."
Cyril Moukarzel
CEO and Co-Founder
I highly recommend Emapta as a world class offshoring partner. We’ve worked with other offshore providers and Emapta stands head and shoulders above others. From our first dealings, they have been professional and flexible to our needs."
Efren Chaux
Founder
We had specific requirements with our staffing needs and the ease with which this was handled is commendable. The service provided by Emapta is unparalleled, flawless and extremely efficient."
Shakeel Khan
Director
What our clients have to say
7,200+
employees
680+
clients
13+
years of service
18
offices in 5 countries
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Nearshore Outsourcing Made Simple
Talent shortage continues to be a challenge for many businesses across the globe. But you can avoid this problem by tapping into the rich global talent market by outsourcing to Sri Lanka.
By broadening your reach to Sri Lanka, you get access to highly-skilled and dedicated professionals with solid educational backgrounds capable of serving a wide range of industries, from IT, finance, accounting, and more.
Sri Lanka produces at least 88,000 university graduates a year, and the number is steadily increasing annually, making workforce availability the least of your concerns.
Moreover, the work ethic of the Sri Lankans is world-class. They make sure all the tasks you give are done excellently. They are highly adaptable to any company culture and can even work in your preferred schedule to match your time zone.
An experienced partner will allow you to harness the full potential of the Sri Lankan talent pool by helping you hire the right fit for your organization and providing all the support you need.
Ready to take the leap and reach your full potential?
Our commitment to you
Only the best talent
If anyone in your team does not live up to your expectations within their first 24 months, we will find you a replacement for free.
Full control,
full customization
We provide answers tailored to your specific pain points. No cookie-cutter solutions. You take the lead while we work in the background.
No hidden costs, no surprises
What we quote is what you get. No hidden fees. No mark-up salaries ever. No lock-in periods.
Cost savings
Get huge cost savings by tapping into the offshore market. Lower labor costs will allow you to allocate your budget to higher-value business operations.
Total care
Your success is our success. And we make sure that we take genuine care of your teams by providing all the support needed to optimize their productivity.
The pressures of the modern economy mean businesses across the globe are finding it harder to source and keep highly skilled workers. Local talent pools continue to shrink, getting more costly for employers in Western Europe, North America, and Australia.
The solution lies in regions teeming with highly qualified and well-educated talent that businesses can tap for a fraction of the operating cost. Such is the case with Macedonia, a small country at the heart of the Balkans in Europe, which is quickly emerging as a premier outsourcing destination.
Working with Macedonian talent means working with people who share the same culture, values, and drive for success. Macedonians are creative, assertive, and proactive thinkers who can communicate their ideas well with a pleasant English accent.
Nearshore operators, in particular, will feel like they are working with their own team, just on the other side of Europe.
Tapping the Macedonian talent pool through a trusted and experienced partner is a great opportunity to stay competitive amid fluctuating economic trends.
You'll not only find highly qualified and multi-skilled talent but also people who can help you create a culture of success.
Start taking the leap, very close to home.
The diverse talent pool is largely untapped
Macedonia produces skilled professionals in major industries, including software development, accounting, marketing to paralegal, and customer service. Since the country is still relatively new as an outsourcing hub, customers have little competition when it comes to hiring the best available talent.
Macedonia has become a popular destination for various outsourcing industries. The most prominent sectors include Information Technology (IT), software development, and customer service. The country is also gaining traction in areas like finance, accounting, and administrative services. Additionally, there's a growing trend in creative industries such as graphic design and digital marketing, tapping into the country's pool of young, tech-savvy professionals.
Work with highly educated, English-speaking professionals
Macedonians are proactive individuals who have a firm grasp of the English language. Working with Macedonians means working with assertive communicators who welcome constructive and direct feedback.
Australian Owned & Managed
18 strategic locations throughout the Philippines, Sri Lanka, Colombia, Macedonia, and Malaysia.
© 2010 - 2022 Emapta. All rights reserved.
Australian Owned & Managed
18 strategic locations throughout the Philippines, Sri Lanka, Colombia and Malaysia.
Why Macedonia?
The business climate is perfect
The World Bank ranked Macedonia 15th out of 190 economies in terms of ease of doing business. IT and BPO export in Macedonia has been growing at the rate of 7% for over 10 years. Americans, Canadians, Europeans, and Australians do not need a visa to enter Macedonia. The country also has Open Skies Agreements with the US and Canada.
Time zones are not too different
On the clock, Macedonia is only one hour ahead of UK, Germany, and France. The afternoon shift in Macedonia corresponds to the day shift in the US.
Infrastructure and telecommunications are business-ready
The Macedonian telecommunications industry is the most liberalized in the region. In 2022, internet penetration rate rose to 84%, up from 46% in 2021.
The diverse talent pool is largely untapped
Macedonia produces skilled professionals in major industries - including software development, accounting, marketing to paralegal and customer service. Since the country is still relatively new as an outsourcing hub, customers have little competition when it comes to hiring the best available talent.
Work with highly-educated, English-speaking professionals
Macedonians are proactive individuals who have a firm grasp of the English language. Working with Macedonians means working with assertive communicators who welcome constructive and direct feedback.
Industries that thrive in Macedonia
FAQs about outsourcing to Macedonia
How does the Macedonian government support outsourcing?
The Macedonian government actively supports the outsourcing industry through various incentives and policies. These include tax benefits, duty-free imports for business equipment, and training programs to enhance the skills of its workforce. Additionally, there are investment incentives for foreign companies, like subsidies and government grants, especially for those contributing to employment growth.
Macedonia adheres to strict data security and privacy laws, primarily influenced by European Union standards, despite not being a member of the EU. The country’s legal framework for data protection is aligned with the General Data Protection Regulation (GDPR) principles, ensuring high levels of personal data protection. These regulations apply to all businesses operating in Macedonia, including those in the outsourcing sector.
What are the data security and privacy laws in Macedonia?
What kind of outsourcing solutions are available in Macedonia?
Though it depends on the business needs, Macedonia is a great destination for Legal Process Outsourcing (LPO), Knowledge Process Outsourcing (KPO), and Business Process Outsourcing (BPO). Learn the differences between all three.
What other countries are among the world’s leading outsourcing destinations?
There are outsourcing opportunities all across the globe. Our team can help your business gain access to high-quality talent pools from the following countries: