Vietnam has quickly emerged as one of Asia’s most exciting hotspots for talent outsourcing.
With a rapidly expanding BPO sector and a deep pool of skilled professionals, it’s become a top choice for global companies looking to scale efficiently and drive growth. Whether you’re seeking English- or Japanese-speaking talent, specialized expertise, or highly cost-effective staffing solutions, Vietnam delivers.
Vietnam: Your Top Choice for Outsourcing
The country ranks 6th globally in the A.T. Kearney Global Services Location Index, endorsing its position as a premier talent hub.
Skilled, Culturally-Fitted Talent Solutions
Vietnamese professionals are known for their strong work ethic, adaptability, and loyalty. Vietnam also offers a strong pool of Japanese-speaking talent.
Solid Government Support
The Vietnamese government is actively supporting digital transformation through national programs, tax incentives, and investment in STEM education and tech parks, creating a thriving tech and outsourcing ecosystem.
Strategic Location and Time Zone Advantage
Vietnam enables seamless global collaboration through favorable time zone alignment with APAC, Europe, and Australia. Its tech-savvy workforce and government-backed digital economy make it a rising star in outsourcing innovation.
Most Common Outsourced Roles in Vietnam
Outsourcing to Vietnam offers a broad range of roles, making it a valuable destination for businesses seeking specialized talent.
GRAPHIC DESIGNER
Emapta: The Right Partner Choice in Vietnam
At Emapta, we go beyond simply filling seats—We put you in the driver’s seat. Partner with us and get full control of your team, direct access to Vietnam’s top-tier talent, and professionals who blend effortlessly into your business. With our expansive talent network and rigorous focus on seamless integration, we make it easy to scale with confidence and build a team that drives real results.
Unmatched Talent Reach
At Emapta, we specialize in sourcing top-tier talent across various industries and roles, including finance, IT, design, healthcare, and customer service. Our strategic recruitment efforts ensure that we attract and retain the best talent through:
- A dedicated team of over 120 recruiters
- Comprehensive talent attraction strategies
- Competitive compensation aligned with local and global standards
Full-Transparency Model
We pride ourselves on offering transparent pricing with no hidden fees or salary markups. Our clients benefit from full visibility into their team’s compensation and operational costs, ensuring a straightforward and honest partnership.
Total Control of Your Team
With Emapta, you maintain complete control over your team. You choose the systems, tools, and training, and your team embodies your company’s culture and values. Our model ensures that your team is dedicated solely to your business, working exclusively for you.
Retention, Training, and Employee Satisfaction
Our commitment to employee satisfaction is reflected in our industry-leading retention rates. We invest in continuous training and development, creating an environment where your team is motivated, skilled, and ready to excel.
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Best place I've worked at so far. Great workstations! Unlimited coffee! Gym in the office with a fitness trainer too! And it has a nice lounge to hang out when on breaks.
DCK Worldwide
“We started with just a handful of staff, and now we have a thriving team of 365 across multiple departments. Emapta has been instrumental in helping us scale efficiently while maintaining the quality and culture that define More Telecom.”
Christine Briñas, Operations Manager in Manila, More Telecom
Outsourcing to Vietnam FAQs
Why is Vietnam a top outsourcing destination?
Vietnam has become a go-to for global companies needing sharp, affordable talent—fast. From tech to BPO, and English to Japanese-speaking teams, it’s where scalability meets skill.
What’s the cost advantage compared to other outsourcing destinations?
Vietnam offers significant savings—without cutting corners. A competitive salary for senior developer or a customer support agent can be up to 70% lower than in Singapore, Australia or Japan, major economies in the region.
Is Vietnam’s infrastructure reliable for remote operations?
Yes—and improving fast. Major cities like Ho Chi Minh City, Hanoi, and Da Nang boast modern office spaces, fiber-optic internet, and strong digital infrastructure. Vietnam’s ICT infrastructure has been heavily backed by the government’s digital transformation agenda.
How stable is Vietnam politically and economically?
Vietnam is one of Southeast Asia’s most stable environments for business. It’s been politically consistent for decades and is forecast to remain so. Economically, it’s been growing at 6–7% annually, even through global downturns. The country also benefits from free trade agreements and increasing foreign direct investment—especially in tech and services.
What kinds of roles can I outsource to Vietnam?
While Vietnam is famous for software development top-tier talent, it’s also a prime choice for:
- Customer support (voice and non-voice)
- Data entry & content moderation
- 2D/3D animation & design
- Finance & accounting tasks
- Engineering design (CAD, embedded systems)
How does Emapta ensure the quality of outsourced talent in Vietnam?
Emapta leverages over 15 years of experience in recruiting and retaining top-tier talent in Vietnam. We rigorously screen candidates to ensure they meet your specific requirements and are equipped to deliver excellent results.
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