Insurance Outsourcing Services

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In the fast-paced insurance industry, efficiency and accuracy are critical for success. Our tailored outsourcing model and exclusive talent solutions provide you with a skilled, dedicated team to manage everything from claims processing and customer support to underwriting and more.

Our Approach to Outsourcing

Top 1% Talent

Hire the top 1% of tech professionals

Maximum Control

Retain full control of your global team

Transparent Pricing

No salary markups, no hidden costs

Works Exclusively For You

Your team works only for you

Flexible and Scalable

No minimum hire or long term contracts

Cost Efficiency Meets Expertise

CUSTOMER SERVICE REPRESENTATIVE

$55000

annual average cost savings

WEB DEVELOPER

$71000

annual average cost savings

SEM

$41000

annual average cost savings

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Up to 70% Savings On Staffing Costs

By outsourcing your insurance operations, you can reduce staffing expenses by up to 70% through cost-effective global teams, transparent pricing, and no salary markups.

Top 1% of Global Tech Talent

Whether nearshoring or offshoring, we give you access to the top insurance professionals worldwide, including talent hubs in the Philippines, Latin America, Europe, and more.

Robust Data Cybersecurity

We’ll protect your sensitive data with top-tier security standards, including SOC 2 certification, ISO 27001, HIPAA, PCI compliance, and more.

Place Hard to Fill Roles in 4-6 Weeks

As your insurance needs grow, so will your outsourced team. We make it easy to scale your teams up or down — with no fees or long-term contracts.

Our Process For Sourcing Insurance Teams

Here’s how we ensure you get the best talent seamlessly integrated into your in-house team:

Understanding Your Needs

1

The first step we take is to assess your company’s specific insurance needs and goals.

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Identifying & Shortlisting Candidates

2

We leverage our global talent pool to find insurance prospects that match your needs and create a list of the best candidates.

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Rigorous Interview Process

3

We conduct a thorough interview process to evaluate each candidate.

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Final Selection

4

You control which candidates will make up your new insurance team.

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Onboarding

5

We work with you to set up your new team members and integrate them into your company’s processes and systems.

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The first step we take is to assess your company’s specific insurance needs and goals.

We leverage our global talent pool to find insurance prospects that match your needs and create a list of the best candidates.

We conduct a thorough interview process to evaluate each candidate.

You control which candidates will make up your new insurance team.

We work with you to set up your new team members and integrate them into your company’s processes and systems.

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Our High Standards in Insurance Talent Recruitment

We focus on both skills and alignment with your company values when we source your dedicated insurance team. Here’s what we look for in candidates:

Top 1% Insurance Talent

The candidates we source have a strong understanding of insurance, stay current with industry trends, and are skilled in using various insurance and claims management tools.

Aligned Cultural Fit

Guided by your company’s internal values and culture, we source insurance professionals who integrate smoothly into your onshore team.

Highly Trained & Certified

We prioritize candidates with certifications such as CPCU, AIC, ARM, and other recognized insurance industry credentials from well-respected organizations.

Insurance Experts Sourced From Premium Global Talent Hubs

Our 120+ specialized recruiters leverage an extensive and growing talent database that includes insurance professionals from the Philippines, Latin America, and more.

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Hear It From Our Clients

Discover how our outsourcing services have helped insurance companies worldwide improve efficiency, reduce costs, and enhance their overall operations.

“Emapta are an exceptional partner – always flexible to cater to our requirements, even at short notice. Their support services continue to exceed our expectations and through their commitment to deliver, have enabled us to scale quickly without compromising service.”

Sheree Petracco, Secure Parking

“We could not have had anywhere near the growth in our business without Emapta. Every time we go to the next level, we are accommodated with additional office space, IT infrastructure and big savings. It’s outstanding how hardworking and pleasant the people are”

Jon Gwin, AFN

FAQs

Will my outsourced team have access to the same software and systems we use internally?

Yes, our tailored outsourcing model means your offshore team gets access to all the same software and hardware used by your onshore team. We also provide training to the candidates you select to get them up to speed with your business, your processes, and all the systems you use.

What types of businesses can benefit most from insurance outsourcing?

Businesses of all sizes in the insurance industry can benefit from the right outsourcing solutions. However, if your company is experiencing rapid growth, has seasonal workload fluctuations, or you’re looking to streamline operations while reducing costs, outsourcing could be especially beneficial.

What are the signs my business needs to outsource insurance roles?

If your business is experiencing any of the following signs, you should consider outsourcing your insurance roles:

  • Increasing operational costs without an increase in productivity, profitability or customer satisfaction
  • Difficulty keeping up with customer demand or service requests
  • A need for specialized skills that your current team lacks
  • High employee turnover rates in critical roles
  • Challenges in scaling your operations to meet market demands

Build Your Global Insurance Team

GET STARTED.

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