Emapta Centre for HR Employee Enquiries and Requests (CHEER) is an online form portal dedicated to handling all your HR-related concerns, questions, and requests.

As the organisation grows, Emapta C.H.E.E.R. provides a centralised way for your HR support team to work on your queries and requests, so they can be resolved in a more efficient and timely manner with the following benefits:

• The online form’s easy-to-use interface allows you to file your queries intuitively.
• Your queries are automatically directed to your dedicated HR teams, so you can save more time as they can respond faster to you.
• The online portal will replace the way of sending requests via email, so this can minimise the back-and-forth query validation and follow-up questions.

Emapta C.H.E.E.R. is accessible with an internet-connected device 24/7, while the HR team can process your requests between 6:00 AM to 12:00 MN Philippine Time.

• Type of Inquiry: This can either be a new request/query/concern/ or a follow-up 
• Category: Please see in the next section below.
• Inquiry Details: Describe the nature of your question, concern, or request.
• Attach File: Include relevant files. The portal only accepts gif, jpeg, png, pdf and doc files with size not greater than 1MB and limits only to 3 items.

For your data protection, you will also be asked to provide the following security information:

• Full name
• Employee ID
• Mobile number
• Email address

For a guided walkthrough of Emapta Emapta C.H.E.E.R., please watch our user guide below:

The following can be asked or requested in the online portal:

• Certificate of Employment
• Company Benefits
  • HMO/Mutual Fund Inquiry
  • HMO/Mutual Fund Document Submission
  • SIL/TOIL inquiry
• Government Benefits
  • Document Submission
  • General Inquiry
• HR-related Incident Report
• Payroll General Inquiry
• Performance Management Query
• Time & Attendance
  • Empower: Amendment
  • ESP: Amendment
  • ESP: OT Approval
  • ESP: SIL/TOIL Approval
• Others

You may go to https://cheer.emapta.com/.