Maximum Protection.
Minimal Risk.

We’re very proud of the fact that Emapta is deep into the process of acquiring our ISO 27001 certification, the standard specification for Information Security Management System (ISMS).

Connectivity and data are crucial to your business. And ours. That’s why we chose to develop many mid-size facility centres in strategically located hubs throughout the country rather than just a few large cities. This strategy greatly reduces the risk of single point failure and provides options for you to quickly relocate in times of crisis. To further mitigate and prevent potential downtime as a result of any emergency, Emapta has also established the following protocols:

• All of our facilities throughout the country enjoy 100% power back-up
• Every Emapta office is independently connected to the internet via three independent ISPs
• Each connection is delivered as fibre to our climate-controlled data centres ensuring high uptime and ease of upgrade
• Hardware redundancy is maintained at both the server and the infrastructure levels, along with professional server management

There’s even a back-up, back-up plan

While most other outsourcing companies solely focus on the infrastructure and services at their end, Emapta’s experienced team also actively work hand-in-hand with your internal ICT team or managed service provider to further manage risks. We ensure your business-critical services are still accessible by Your Team and by all your local staff should you have an unexpected event at your end.

We hope you never need these services. But it’s always comforting to know a back-up plan exists.

When you’re running a company, the last thing you need are more things to worry about. So at Emapta, we identify and address potential risks before the start of our business relationship with you. Bringing your business long-term success without the worry.

Legal Risks

Your Team works exclusively for you. But each employee is legally employed by Emapta. We assume the risks associated with outsourcing company data privacy, even though our clients are not bound to a long-term contract, giving you unprecedented flexibility to help with your ever-changing business needs.

Commercial Risks

Even though you’re half a world away from Your Team, rest assured that Emapta’s tried and tested internal processes and high-tech infrastructure have continually proven to mitigate the risks usually associated with outsourcing data privacy, such as service delivery issues, disruption in operations, leaks in confidential information, loss of intellectual property, data security, etc.

Cultural Risks

Successful outsourcing partnerships arise when distances and cultural differences seem to ‘disappear’. So we make sure Your Team in the feels just like an extension of your existing team back home.

• We conduct training programs between Your Team offshore and yourself to instil a better understanding of each other’s culture and your business practices.
• Daily operational oversight is provided via our on-site Australian executive management team.
• They ensure effective client/employee relationship systems are deeply embedded into the data privacy outsourcing agreement and all areas of service delivery while also ensuring any potential cultural gaps are avoided (or seamlessly managed).

And, of course, your office space can be fully branded to visually embed your business’ culture and values.