Outsourcing

Offshore Like a Pro With These 5 Savvy Tips

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Offshoring, with all the perceived complexities surrounding it, may sound intimidating at times. But modern innovations and solutions in the industry have been in place to make offshoring simpler and more efficient for businesses.

In fact, Emapta CEO Tim Vorbach believes building and growing a team through offshoring has never been easier, especially with the technological advancements that come with the digital era. It is only a matter of knowing what you want and what you can get to make the most out of offshoring, added the veteran industry leader, who has been helping businesses grow through Emapta in the past 11 years.

 

5 tips to help businesses reap more benefits from offshoring:

1. Build a team that fits your culture

2. Get full customisation over your team

3. Time zones matter

4. Demand transparency

5. Check for a dedicated 24/7 Support Team

Build a team that fits your culture

Having access to the best talent pool is important in offshoring. But equally important is having a voice in determining the qualities of the people that will fit your goals and culture. After all, offshored teams are your team, an extension of your business abroad. Understanding this is key not only in finding the right talent but also in retaining and making them feel satisfied.

 

Get full customisation over your team

Rigid structures in offshoring are a thing of the past. Current offshoring models allow businesses to have the flexibility to inculcate their culture, brand, and personality into their teams abroad. Even dedicated offices, access controls, private meeting rooms, policies, and procedures can be fully customised and aligned with the onshore team. It is, to reiterate, an extension of your business abroad.

 

Time zones matter

Gone are the days when businesses struggle to get their teams abroad in sync with their operations because of time zone woes. Modern structures and solutions already allow businesses to offshore a team that works in the same shift as their onshore counterparts without compromising the quality of work, especially when you have the right offshoring partner taking care of your team abroad.

 

Demand transparency

Offshoring in the modern times has been simpler. That only means pricing schemes should be transparent, especially on salaries, benefits, and related costs. It helps to find a third-party provider that has easy-in and easy-out terms with no hidden costs. Any hidden or additional charges outside what was present should be a red flag.

 

Check for a dedicated 24/7 Support Team

Working with a team offshore requires high-level business continuity and data security measures. This will only be possible with a partner that has a 24/7 Support Team for IT, payroll, human resource, admin, and customer service teams to ensure that all systems are up and running efficiently.

 

Offshoring is the future of business

With changing demographics and the rising labour costs across industries worldwide, Tim Vorbach believes offshoring is the future of business. In fact, recent studies even show that 78% of businesses in the world continue to have an optimistic outlook about their offshoring partnership.

 

Tim Vorbach Quote Offshoring Is The Future Of Business

 

Having this in mind, Tim has enabled Emapta to provide innovative and flexible solutions to futureproof businesses of all sizes across the world.

“We don’t have ‘cookie-cutter, one-size-fits-all’ templates,” Tim said on the extent of customisation Emapta gives to its partners in offshoring their team. “Our teams can create a tailored recruitment solution which can complement a business’s existing hiring requirements, timelines and budget.”

Australian company, Positive Lending Solutions backed Tim’s statement, calling Emapta a “clear winner” in the offshoring industry, after successfully integrating its own offshore team from the Philippines.

“Our relationship has been great and Emapta is very responsive — it’s a real collaborative approach,” said the company’s founder and CEO Tom Caesar. “You can build out however much control you want, or none, if you don’t want any control at all. It’s up to you and how you want to do it.”

Key to this collaborative relationship, Tim explained, is how Emapta values the voice of its partners in approaching tailored business solutions. The client’s needs are Emapta’s guiding light in hiring and maintaining their teams.

 

About Emapta

Emapta is the No.1 Business Process Outsourcing (BPO) in the Philippines. We have been helping small businesses accelerate their growth fully managed outsourcing that includes high-calibre talent, world-class offices, cutting-edge technology, and a rewarding work environment. In the last 10 years, we have acquired the experience and expertise to attract, onboard, and retain high-quality offshore talent in the Philippines.

We provide stable, agile, and scalable offshore setup to your company by incorporating the latest technology complete with HR, Admin, and 24/7 IT support.

Get in touch with us today to discuss how we can help your small business outsource with our customisable and flexible solutions.


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